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Kandy
Radisson Hotel Kandy
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About the property

Experience Modern Elegance and Breathtaking Views at Radisson Hotel Kandy: Your Gateway to Sri Lanka’s Hill Capital Situated in the hill capital of Kandy in Sri Lanka's central highlands, the Radisson Hotel Kandy is a modern hotel that features a rooftop pool, meeting room, fitness center, and rooftop lounge & bar. The rooms are designed to provide a contemporary yet comfortable living space, complete with a 40-inch LED TV, complimentary Wi-Fi, work desk, mini-bar, and tea/coffee making facilities. The spacious bathrooms come with a rain shower, complimentary toiletries, and a hairdryer. The hotel's main restaurant, Dine, is an all-day dining venue offering a delicious buffet breakfast made with the freshest ingredients. The restaurant serves both Asian and international dishes, and features live cooking stations. Visit our Rooftop Bar to enjoy panoramic views of Kandy, with its stunning mountains and lake. Relax with a signature cocktail or any drink of your choice and indulge in a range of delectable options from light snacks to main courses. The rooftop pool offers a perfect spot for a swim or just to unwind. The hotel also provides 24-hour room service and a fitness center that is open around the clock, allowing you to work out whenever it suits your schedule. Conveniently located in Kandy, Radisson Hotel is just a 5-minute drive from the Kandy Railway Station and within walking distance of the city center. The Temple of the Sacred Tooth Relic and popular shopping destinations like Kandy City Center are only a 7-minute walk from the hotel. The hotel is accessible from Bandaranaike International Airport in approximately 3 hours and 45 minutes.

Popularity

8.8
Very good
General
3626
brand
Tripadvisor 9/10
2575
brand
Booking 8.1/10
638
brand
Expedia 8.6/10
413

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good
Cleanliness9/10
Staff and Service8.8/10
Amenities8.6/10
Property conditions and facilities8.6/10
Location6.8/10
Neighborhood8.4/10

10 / 10

Jill
This is the place to book!
My third time at this hotel. While I generally prefer to support a boutique hotel, all exceptions are made to come to Radisson Kandy. And I have yet to question our choice! Irfan, the front desk manager has a superior grip on the comings and going at this hotel. No guest question /problem/concern goes unaddressed-- and his staff follows his lead. The trainees are really more like interns and on a clear management track. The level of anticipation, overall Customer Service, and passion for your enjoyment is unrivaled here in Kandy. As "repeaters", we were greeted like utter royalty, given an upgrade and lovely chocolates in the room as well as comped for breakfast. I can't remember feeling so welcomed anywhere in the world! The staff works Harmoniously and they have a heart for their guests. You feel it, despite the hotel's size. The hotel functions quite well and the restaurants have superior lake views with quite good food to boot--- and even live music (not deafening, quite pleasant, see photo!) at one rooftop spot. Where their seemingly endless repertoire floated from one language to another based on guest requests-- rather astonishing! Management has made many improvements and, as the largest hotel in Kandy, strives for seamless one or two night turnovers and I can confirm that they have got it down. They are developing a concept for a Spa (beyond the current one)-- so no doubt, visit #4 will provide further delight! You will be GLAD that you have picked this hotel.
4 Feb 2025

10 / 10

Faye
Great stay, left luggage was alittle unsettling.
Lovely stay in this hotel. It is beautiful perched on abit of a hill and if you are lucky you will have great views over the Kandy lake. Very convenient to get to the train station. The breakfast was delicious and staff very friendly. One point that slightly surprised me… I was alittle early when I arrived and my room wasn’t quite ready. I asked if I could leave the luggage with the hotel and I would go out for a walk and come back in an hour or so. They said fine but I was surprised to find the luggage was just left by the front entrance of the hotel by some staff who maned the doors. They were very busy with coach trips arriving and leaving, the luggage could easily have been taken on purpose or by accident. I stay in many international hotels and usually there is always a concierge or separate room luggage is taken to and you’re given a ticket to collect this… considering this is a Raddison hotel it was strange none of this was in place. It is a great hotel but please be aware of this if you want to leave luggage, there seem to be no system.
4 Feb 2025

10 / 10

Janitha
Very nice hotel. The view and food was great.
3 Feb 2025

8 / 10

Iresha
Rooms were small. Lots of tourists. Crowded. But the staff were very nice and attentive.
21 Jan 2025

Information about the area

Kandy, Sri Lanka
Kandy is a major city in Sri Lanka, located in the Central Province, Sri Lanka. It was the last capital of the ancient kings' era of Sri Lanka.The city lies in the midst of hills in the Kandy plateau, which crosses an area of tropical plantations, mainly tea. Kandy is both an administrative and religious city and is also the capital of the Central Province. Kandy is the home of The Temple of the Tooth Relic (Sri Dalada Maligawa), one of the most sacred places of worship in the Buddhist world. It was declared a world heritage site by UNESCO in 1988

What’s nearby

  • Wales Park / Royal Palace Park - 0.36 km
  • Ul pan geya - 0.61 km
  • Sri Dalada Maligawa (Temple Of The Tooth Relic Of Lord Buddha) - 0.75 km
  • Kundasale - 7.78 km

Getting around

  • kandy, kandy train station, lk - 1.27 km
  • (KDZ) Kandy, Polgolla Reservoir, LK - 4.09 km
  • (CMB) Colombo, Bandaranaike Intl Colombo, LK - 84.53 km
  • (GIU) Sigiriya, Sigiriya Airport, LK - 39.04 km
  • (RML) Colombo, Colombo Ratmalana, LK - 98.28 km

About accommodation

General

  • Air conditioning
  • Soundproof rooms
  • Designated smoking area
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Live music/performance
  • Spa facilities
  • Live sport events (broadcast)
  • Tour or class about local culture
  • Fitness centre
  • Themed dinner nights
  • Fitness

Services

  • Room service
  • Car hire
  • Ironing service
  • Airport shuttle (additional charge)
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Packed lunches
  • Daily housekeeping
  • Fax/photocopying
  • 24-hour front desk
  • Airport shuttle
  • Trouser press
  • Shuttle service (additional charge)
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Cashless payment available

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Terrace
  • Outdoor pool (all year)

Parking

  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Wheelchair accessible
  • Toilet with grab rails

Pool and wellness

  • Pool with view
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Languages

  • English
  • English

About the rooms

The accommodation has 66 rooms:

General

  • Air conditioning
  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Fan
  • Lockers
  • Soundproofing
  • Key card access
  • Smoke alarm

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Private bathroom
  • Bidet
  • Toothbrush

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Exclusive services

  • Free gym access

Kitchen

  • Electric kettle

Outdoors

  • Balcony

View

  • Garden view
  • Lake view
  • Landmark view
  • View
  • Mountain view

Living Area

  • Seating Area
  • Desk

Bedroom

  • Alarm clock
  • Cots
  • Wardrobe or closet

Accessibility

  • Accessible by lift
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Dine

  • Access for guests and visitors
  • Reservation required

Bommu – Rooftop Lounge & Bar

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 14:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

1. Guests staying over 24th December will be charged an additional mandatory Xmas gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child. 2. Guests staying over 31st December will be charged an additional mandatory New Year gala dinner charge of USD 46 inclusive of taxes per person / Children between age 6 to 11 will be charged USD 23 inclusive of taxes per child. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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