Hotel Alcala del Rio

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About the property

In Santiago (Providencia). Make yourself at home in one of the 50 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 250 km.

Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Santiago? This hotel has 2691 square feet (250 square meters) of space consisting of a conference center and meeting rooms.

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Popularity

8.3

Very good

General

1112

Booking 8.3/10

1069

Expedia 7.4/10

Main services

Dry cleaning and laundry

Multilingual staff

Free Internet

Non-smoking establishment

Transfer service

Hotel safe

BBQ Facilities

Wheelchair-accessible

Outdoor swimming pool

Elevator

Computer station

Business centre

Continental breakfast

Daily

Meeting room

Terrace

Internet access

Library

Outdoor furniture

Luggage room

Conference room

NO Wheelchair-accessible

24-hour reception

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

7.4/10 Good

Cleanliness8/10

Staff and Service7.4/10

Amenities8.4/10

Property conditions and facilities6.4/10

Location8.4/10

Neighborhood8.8/10

10 / 10

Tobias

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio

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9 Mar 2025

8 / 10

Sidney

Good location

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26 Nov 2024

8 / 10

Gary

Enjoyed it, small room but nice, staff nice.

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24 Nov 2024

8 / 10

Roberto

While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.

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10 Sep 2024

Information about the area

Providencia, Chile

With a stay at Hotel Alcala del Rio in Santiago (Providencia), you'll be within a 5-minute drive of Costanera Center and Plaza de Armas. This hotel is 2.4 mi (3.8 km) from Medical Center Hospital Worker and 3.3 mi (5.4 km) from Palacio de la Moneda.

Providencia is a commune of Chile located in Santiago Province, Santiago Metropolitan Region. It contains many high-rise apartment buildings as well as a significant portion of Santiago's commerce. It is notable for its large, old and elegant houses inhabited in the past by the Santiago elite and now mostly used as offices. The municipality is also home to many embassies, including those of Poland, Italy, France, Egypt, Russia, Japan, China, and Uruguay. Providencia includes Barrio Suecia, an area filled with pubs and nightclubs, and Barrio Bellavista, a bohemian area populated with artists and performers. The north of Providencia is its financial and commercial district. Other notable areas of interest in Providencia include the Metropolitan Zoo, the Teleférico that transported people from the foot of Pedro de Valdivia Norte Street to the top of San Cristóbal Hill).

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What’s nearby

Municipal Market of Providencia - 0.4 km / 0.3 mi
Sernatur - 0.5 km / 0.3 mi
Nescafé Theater of The Arts - 0.7 km / 0.4 mi
Sculpture Park - 0.7 km / 0.5 mi
Clínica Indisa - 0.7 km / 0.5 mi
Lo Contador - 0.8 km / 0.5 mi

Getting around

(SCL) Santiago, Arturo Merino Benitez Intl, CL - 15.97 km

About accommodation

General

Air conditioning
Safety deposit box
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Public Bath

Services

24-hour front desk
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas

Pool and wellness

Swimming Pool
Plunge pool
Swimming pool

Reception services

Invoice provided

Physical distancing

Cashless payment available

Cleanliness & disinfecting

Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Outdoor pool (all year)
Outdoor pool (seasonal)

Languages

Español

About the rooms

The accommodation has 47 rooms:

General

Air conditioning
Safety deposit box
Key card access

Bathroom

Toilet
Shower
Private bathroom

Media & Technology

TV
Telephone
Radio
Cable channels

Food & Drink

Minibar

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

For all ages

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00 to 00:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals not allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional fees

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 11:00 AM to 5:00 PM.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.