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Аренал
Volcano Lodge Hotel & Thermal Experience
Резервни стаи
Уголемяване на картата
11 още снимки

За хотела

Популярност

9
Превъзходно
Общ
6819
brand
Tripadvisor 9/10
4276
brand
Booking 8,9/10
1601
brand
Expedia 9,2/10
942

Основни услуги

Wi-Fi
24-часова рецепция
Включени услуги
Wi-Fi

* Някои услуги могат да имат допълнителни такси.

Отзиви от гости

9.2/10 Superb
Cleanliness9.2/10
Staff and Service9.4/10
Amenities9/10
Property conditions and facilities9/10

10 / 10

Wendy
The room lights were confusing and maybe add a little more lamps . The garden was beautiful . The food was fantastic . The service was wonderful .
10 Feb 2025

10 / 10

Rhonda
Superior thermal room was lovely. The restaurant had a great breakfast and we had dinner there twice during our stay. Great photos of a variety of birds at breakfast!
9 Feb 2025

10 / 10

Cynthia
The breakfast buffet was really good. Alot of options. The pools around the property were awesome and the staff was very helpful and friendly.
7 Feb 2025

10 / 10

Ruslana
Clean beautiful lots of pools
2 Feb 2025

Information about the area

Arenal, Costa Rica
Arenal is situated north of San Jose. An active volcano, waterfalls, hot springs, and a big lake is what makes Arenal an interesting place to visit. The volcano is visible from all parts of the Arenal area and you can actually feel the volcano too, there are tremors and small eruptions constantly. There is a very nice, safe path through the rain forest. The scenery is beautiful along with all the animals and nature. It is relaxing just taking in the sights. The volcano is the area’s main draw, but there are plenty of things to do around the Volcano. Enjoying the beauty of the hot springs, water rafting, visiting the Arenal Butterfly Conservatory and going on one of the many hiking tours, which display all the natural beauty and wildlife. In one of the hiking tours you can go unguided and follow the path which leads to a beautiful waterfall. It is quite lovely to cool off in the waterfall after that long hike.

What’s nearby

  • Volcán Arenal - 0.08 km
  • Arenal Park, Costa Rica - 2.29 km
  • Cerro Chato Lagoon - 2.8 km
  • Volcán Chato - 2.85 km
  • Arenal Ecoglide Park - 3.21 km
  • Mirador el Silencio - 3.75 km

Getting around

  • (FON) La Fortuna/San Carlos, Arenal Airport, CR - 6.16 km
  • (ARE) Arecibo, Antonio Juarbe Pol Airport, PR - 2129.07 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • Non-smoking throughout
  • Minimarket on site
  • Non-smoking rooms
  • Facilities for disabled guests

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Smoke alarms
  • Key card access

Activities

  • Live music/performance
  • Billiards
  • Happy hour
  • Live sport events (broadcast)
  • Games room
  • Children's playground
  • Hiking
  • Hot tub/Jacuzzi
  • Steam room
  • Horse riding
  • Darts
  • Bike tours
  • Hot spring bath
  • Open-air bath
  • Walking tours

Services

  • Room service
  • Car hire
  • Airport shuttle (additional charge)
  • Luggage storage
  • Shuttle service
  • Tour desk
  • Packed lunches
  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Shuttle service (additional charge)
  • Currency exchange
  • Laundry

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Free parking
  • Parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Pool bar
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Kids' pool

Transport

  • Airport drop off
  • Airport pick up

Entertainment and family services

  • Board games/puzzles

Languages

  • English
  • Español

About the rooms

The accommodation has 63 rooms:

General

  • Air conditioning
  • Safety deposit box
  • Fan
  • Key access
  • Key card access

Activities

  • Hot tub

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Toothbrush

Media & Technology

  • TV
  • Telephone
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Bottle of water
  • Wine or champagne

Exclusive services

  • Access to private pool

Kitchen

  • Coffee machine
  • Refrigerator

Outdoors

  • Terrace
  • Private pool
  • Balcony
  • Patio

View

  • Garden view
  • View
  • Inner courtyard view

Living Area

  • Desk

Bedroom

  • Cots
  • Wardrobe or closet

Accessibility

  • Entire unit wheelchair accessible
  • Entire unit located on ground floor
  • Adapted bath
  • Toilet with grab rails

Pool and wellness

  • Pool with a view
  • Pool towels
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Cost

Free
Pool 2

Location

Outdoor

Access

Kid-friendly

Cost

Free

Restaurants

Surá Bar & Bistro

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Refundable damage deposit

A damage deposit of US$100.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.
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