InterContinental Real Guatemala by IHG

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InterContinental Real Guatemala by IHG, Pool

InterContinental Real Guatemala by IHG, Room

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InterContinental Real Guatemala by IHG, Reception

InterContinental Real Guatemala by IHG, Lobby sitting area

InterContinental Real Guatemala by IHG, Check-in/check-out kiosk

InterContinental Real Guatemala by IHG, In-room dining

InterContinental Real Guatemala by IHG, View from room

InterContinental Real Guatemala by IHG, Bathroom

About the property

Near Plaza Fontabella Shopping Center. Make yourself at home in one of the 238 guestrooms featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 48-inch LED televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy international cuisine at The Market, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Guatemala City? This hotel has 6186 square feet (575 square meters) of space consisting of a conference center and 20 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available on request).

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Popularity

Very good

General

2802

Tripadvisor 9/10

1493

Booking 8.6/10

332

Expedia 9/10

977

Main services

Vegetarian meal

Vegan options

Multilingual staff

Airport Shuttle

Spa & Wellness Centre

Hotel safe

BBQ Facilities

Reception

Wheelchair-accessible

Shop

Outdoor swimming pool

Computer station

Business centre

Breakfast

Terrace

Bikes Available

Restaurant

Luggage room

Conference room

Garden

24-hour reception

Ecotours

Bar

Dry cleaning and laundry

Fitness

Free Internet

Non-smoking establishment

Service Animal allowed

Pets allowed

Elevator

Meeting room

Hiking

Newspapers

Library

Spa

Sun loungers

Accessible parking

Hydro-massage bath

Late Check-out

Casino

Snacks

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.4/10

Staff and Service9.2/10

Amenities8.8/10

Property conditions and facilities9/10

Location9.8/10

Neighborhood9.2/10

6 / 10

Mariette

This hotel is in the middle of it all. You have a lot of restaurant options around. It is not an ultra clean hotel, or ultra modern, but it does the work.

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9 May 2025

10 / 10

Maria Teresa

The hotel is very nice, the staff is very helpful and close to the airport

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1 May 2025

10 / 10

Emma

It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.

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30 Apr 2025

10 / 10

MIchael

Very nice and clean. Everyone i came in contact with was very attentive

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27 Apr 2025

Information about the area

Guatemala City, Guatemala

Located in Guatemala City (Zona 10), InterContinental Real Guatemala by IHG is a 4-minute walk from Plaza Fontabella Shopping Center and 11 minutes by foot from Oakland Mall. This family-friendly hotel is 1.5 mi (2.4 km) from Popol Vuh Museum and 1.6 mi (2.6 km) from Europlaza.

Guatemala City is the capital of Guatemala, and it's the largest and most modern city of the country. Guatemala City is a sprawling city with a mix of modern, colonial and traditional architecture. It has an interesting Old City, great Churches, some good museums and markets, and it´s a good place to see the real Guatemala with its mixtures of Ladino and Indian culture.In zona 13 and 14, in the southern part of the centre of Guatemala City, you will find the impressive Avenida las Americas. This wide boulevard is a tribute to every country in Latin America, from Mexico to Argentina and Chile. It runs from Calle 1 to Calle 20, through what is called the cultural area of the city.The central square in Guatemala City known as Parque Central is the heart of the city and is always a centre of activity. It is also one of the most attractive areas for visitors since many of Guatemala City's most notable features, such as the Cathedral, many museums, the National Palace, and the National Library, surround the Plaza. Most of the Plaza is an open paved area, perfect to do some shopping, or just sit back and watch everyone else go about their business. There are also splashing fountains where children play and quieter shaded areas, where young lovers seem to occupy every bench. Nearby we have the Central Market, huge market for Guatemalan handicrafts. The genuine and profound hospitality of its inhabitants combined with the city's outstanding cultural legacy and astonishing natural beauty makes Guatemala City a compelling place for travellers.

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What’s nearby

Avenida La Reforma - 0.2 km / 0.2 mi
Avia Mall - 0.3 km / 0.2 mi
Gran Centro Los Próceres - 0.3 km / 0.2 mi
Plaza Fontabella Shopping Center - 0.3 km / 0.2 mi
The Village Shopping Center - 0.5 km / 0.3 mi
Union Church of Guatemala - 0.6 km / 0.4 mi

Getting around

(GUA) Guatemala City, La Aurora, GT - 2.17 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Non-smoking throughout
Pets allowed
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Facial treatments
Body wrap
Spa facilities
Sauna
Happy hour
Hair styling
Fitness centre
Full body massage
Body scrub
Hot tub/Jacuzzi
Head massage
Spa lounge/relaxation area
Waxing services
Beauty Services
Couples massage
Hand massage
Live music/performance
Light therapy
Foot massage
Temporary art galleries
Hair cut
Spa/wellness packages
Pedicure
Evening entertainment
Neck massage
Body treatments
Manicure
Make up services
Massage
Hair treatments
Spa and wellness centre
Fitness

Services

ATM/cash machine on site
Room service
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Packed lunches
Daily housekeeping
Pet basket
Pet bowls
Fax/photocopying
24-hour front desk
Airport shuttle
Babysitting/child services
Trouser press
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking garage
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Visual aids: Braille
Higher level toilet
Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool with view
Swimming Pool
Swimming pool
Sun loungers or beach chairs
Heated pool
Kids' pool
Shallow end

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 358 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Fire extinguisher
Carpeted
Iron
Soundproofing
Key card access
Smoke alarm
Laptop safe

Services

Wake up service/Alarm clock
Executive lounge access
Wake-up service

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow
Adapter
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Towels/sheets (extra fee)
Bath or shower
Additional toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Additional bathroom
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Cleanliness & disinfecting

Hand sanitiser

Kitchen

Coffee machine
Cleaning products
Wine glasses

View

City view
View

Living Area

Sofa
Seating Area
Desk

Bedroom

Alarm clock
Linen
Wardrobe or closet
Extra long beds (> 2 metres)

Layout

Window

Accessibility

Roll-in shower
Lowered sink
Entire unit wheelchair accessible
Accessible by lift
Entire unit located on ground floor
Adapted bath
Shower chair
Upper floors accessible by elevator

Pool and wellness

Pool with a view
Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Access

Adults only

Pool 2

Location

Outdoor

Access

Kid-friendly

Restaurants

The Market

Access for guests and visitors
Reservation required

Tanoshii

Access for guests and visitors
Reservation required

Saint Honoré

Access for guests and visitors
No reservation required

Picasso

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

US$2.00 per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Maximum number of pets per room 2 Pet max weight (per pet) in lb is 30 Only dogs and cats are allowed Pet max weight (per pet) in kg is 14 Service animals are allowed Pets cannot be left unattended Service animals are exempt from fees/restrictions Pets allowed

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Important information

Optional fees

Fee for buffet breakfast: approximately GTQ 159 per person
Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 3:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.