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DoubleTree by Hilton Queenstown
About the property
Popularity



Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Queenstown, New ZealandWhen you stay at DoubleTree by Hilton Queenstown in Kawarau Falls, you'll be on the waterfront, within a 5-minute drive of Lake Wakatipu and The Kingston Flyer. This luxury hotel is 8.1 mi (13 km) from The Remarkables Ski Area and 14.5 mi (23.4 km) from Coronet Peak Ski Area.
What’s nearby
- Lake Wakatipu - 0.5 km / 0.3 mi
- The Kingston Flyer - 1.7 km / 1.1 mi
- Remarkables Park Town Centre - 1.8 km / 1.1 mi
- Frankton Beach - 1.9 km / 1.2 mi
- Queenstown Event Centre - 2.6 km / 1.6 mi
- Alpine Aqualand - 2.6 km / 1.6 mi
Getting around
- (ZQN) Queenstown International, Queenstown, NZ - 1.17 km
- (DUD) Dunedin, Dunedin, NZ - 152 km
About accommodation
General
- Air conditioning
- Heating
- Non-smoking throughout
- Minimarket on site
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Key card access
Activities
- Spa/wellness packages
- Cycling
- Skiing
- Golf course (within 3 km)
- Fitness centre
- Fitness
Services
- Barber/beauty shop
- Room service
- Express check-in/check-out
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Fax/photocopying
- 24-hour front desk
- Babysitting/child services
- Vending machine (snacks)
- Vending machine (drinks)
- Laundry
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
Food & Drink
- Restaurant
- Bar
- Coffee house on site
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
Food & drink safety
- Physical distancing in dining areas
Ski
- Ski storage
Internet
- Internet services
- WiFi
- Free WiFi
Parking
- Parking garage
- Parking
- Accessible parking
- Parking on site
Accessibility
- Wheelchair accessible
Languages
- Deutsch
- English
- Français
- 中文
About the rooms
The accommodation has 98 rooms:
Bedroom
- Alarm clock
- Cots
General
- Air conditioning
- Interconnected room(s) available
- Ironing facilities
- Safety deposit box
- Privacy curtain
- Heating
- Smoke alarm
Accessibility
- Roll-in shower
- Lowered sink
- Accessible by lift
- Entire unit wheelchair accessible
- Shower chair
- Toilet with grab rails
- Upper floors accessible by elevator
- Emergency cord in bathroom
Services
- Wake-up service
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Walk-in shower
Media & Technology
- TV
- Telephone
- Radio
- Cable channels
Food & Drink
- Tea/Coffee maker
Internet
- Internet facilities
Kitchen
- Refrigerator
View
- Sea view
Restaurants
Wakatipu Grill
- Access for guests and visitors
- Reservation required
Stacks Pub
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
No reservation neededCost
- NZ$16.00 per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 11:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.Important information
Optional fees
- Fee for full breakfast: approximately NZD 35 per person
- Fee for in-room wired internet: NZD 9.95 (rates may vary)
- Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
- Fee for wired internet in public areas: NZD 14.95 (rates may vary)
- Self parking fee: NZD 16 per day
- Credit card charges are subject to a surcharge of 2 percent
- A facilities fee includes use of: sauna; hot tub; swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).