Quest on Franklin

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Quest on Franklin, Front of property - evening/night

About the property

Near Adelaide Casino. Make yourself at home in one of the 117 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.

Take advantage of the aparthotel's room service (during limited hours).

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Adelaide? This aparthotel has 818 square feet (76 square meters) of space consisting of conference space and a meeting room.

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Popularity

8.9

Very good

General

2763

Tripadvisor 9/10

1403

Booking 8.8/10

742

Expedia 9/10

618

Main services

Dry cleaning and laundry

Cycling

Multilingual staff

Fitness

Free Internet

Non-smoking establishment

Service Animal allowed

Hotel safe

BBQ Facilities

Wheelchair-accessible

Elevator

Meeting room

Parking

Luggage room

ISO 50001 – Energy management

Conference room

Concierge

Shower

Toiletries

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.4/10

Staff and Service9/10

Amenities8.8/10

Property conditions and facilities9.2/10

Location9/10

Neighborhood8.8/10

8 / 10

Rebecca

Good, but not great

Our stay at Quest suited our needs for the stay. It’s an easy walk to anything in Adelaide, within proximity of most major tourist attractions. The apartment was large with a big balcony and contained all the amenities we needed. I would say though that staff were fairly disinterested though and cleaning could be improved. The blankets that were in our room to use were very smelly and musty. The gym is also tiny!

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29 Apr 2025

8 / 10

Herb

Great location and fantastic staff

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26 Apr 2025

10 / 10

Pete

Highly recommend. Are staying here again when we return.

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25 Apr 2025

10 / 10

Carole

Had everything we needed. Good area.

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19 Apr 2025

Information about the area

Adelaide, Australia

A stay at Quest on Franklin places you in the heart of Adelaide, within a 15-minute walk of Adelaide Casino and Rundle Mall. This luxury aparthotel is 0.6 mi (1 km) from Adelaide Convention Centre and 1 mi (1.7 km) from Adelaide Oval.

"Adelaide is the capital city of the state of South Australia, in Australia and the fifth-largest city in Australia. MAIN TOURIST ATTRACTIONS • Glenelg, the historic beachside suburb of Glenelg has a jetty, the Grand hotel and many restaurants and cafes. • Adelaide Oval. The rebirth of the state-of-the-art Adelaide Oval has been a major success story for a footy mad city which has seen a multi-million dollar makeover in recent years, the oval is a famous historic ground usually hosting cricket matches throughout the Australian summer. • Montefiore Hill, in North Adelaide provides a spectacular view of the city, especially at night. • Adelaide Hills. There is a moderately priced restaurant at the Mt. Lofty summit and a souvenir shop which offers tourist information. • Windy Point • Hahndorf • North Terrace, will take your pass the Casino, Parliament House, Government House, the State Library, Museum and Migration Museum, Art Gallery, Adelaide University, University of South Australia, Ayers House (former home of Henry Ayers), Royal Adelaide Hospital, the Botanic Gardens. It is an attractive tree lined boulevard in a South Australian colonial tradition. • Catch an O-Bahn bus out to the North East suburban shopping centre of Tea Tree Plaza. • Rundle Lantern light display. • Port Adelaide, Adelaide's historic harbour town with many historical buildings, pubs, boat cruises and dolphin watching."

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What’s nearby

Victoria Square - 0.2 km / 0.1 mi
Her Majesty's Theater - 0.2 km / 0.1 mi
Adelaide Central Market - 0.3 km / 0.2 mi
Chinatown - 0.3 km / 0.2 mi
Adelaide Town Hall - 0.4 km / 0.3 mi
Westpac House - 0.5 km / 0.3 mi

Getting around

adelaide, port adelaide cruise passenger terminal, au - 0.31 km
(ADL) Adelaide, Adelaide Intl, AU - 6.34 km
(PEA) Penneshaw, Penneshaw Airport, AU - 108.94 km
(RMK) Renmark, Renmark, AU - 188.44 km

About accommodation

Parking

Parking
Private parking
Accessible parking

General

Air conditioning
Safety deposit box
Family rooms
Heating
Non-smoking throughout
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Fitness centre
Fitness

Services

Room service
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Daily housekeeping
Fax/photocopying
Trouser press
Shuttle service (additional charge)
Grocery deliveries
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Reception services

Invoice provided

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available

Food & Drink

Snack bar

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Languages

English
Português
中文

Work friendly

Ideal for those who need a comfortable space to work.

About the rooms

The accommodation has 135 rooms:

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Fan
Heating
Carpeted
Iron
Key card access
Smoke alarm

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Non-feather pillow
Drying rack for clothing

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Additional bathroom

Media & Technology

TV
Telephone
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker

Cleanliness & disinfecting

Hand sanitiser

Kitchen

Coffee machine
Dishwasher
Microwave
Refrigerator
Wine glasses
Tumble dryer
Dining table
Electric kettle
Kitchenette
Stovetop
Kitchen
Oven
Toaster
Washing machine
Kitchenware
Children's high chair

Outdoors

Balcony
Outdoor furniture

View

View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

Accessibility

Roll-in shower
Lowered sink
Accessible by lift
Entire unit wheelchair accessible
Raised toilet
Shower chair
Toilet with grab rails
Upper floors accessible by elevator

*Some services may only be available in specific rooms or upon request.

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

Nearby

Reservation

No reservation needed

Cost

A$30.00 per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 10:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Important information

Optional fees

Nearby parking fee: AUD 30.00 per night(1148 ft away; open 24 hours)
Housekeeping is available for an additional fee
Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.