Hilton Cologne

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About the property

Near Cologne Cathedral. Make yourself at home in one of the 296 guestrooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ballroom.

Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Pigeon Post Bar, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Cologne? This hotel has 0 square feet (0 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

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Popularity

8.2

Very good

General

5457

Tripadvisor 8/10

259

Booking 8.1/10

4253

Expedia 8.6/10

945

Main services

Dry cleaning and laundry

Multilingual staff

Free Internet

Non-smoking establishment

Service Animal allowed

Hotel safe

BBQ Facilities

Pets allowed

Wheelchair-accessible

Elevator

Meeting room

Spa

Restaurant

Express Check In

Accessible parking

Luggage room

Golf Course (within 2 miles)

Conference room

Late Check-out

24-hour reception

Bar

* Some services may carry an extra charge.

Guest reviews

8.6/10 Very good

Cleanliness9/10

Staff and Service8.8/10

Amenities8.6/10

Property conditions and facilities8.6/10

Neighborhood9/10

10 / 10

Randall

Great Location

The location was awesome. The hotel was a bit dated, but perfectly fine. The showers were small, but had lots of hot water.

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30 Mar 2025

10 / 10

Paul

Amazing hotel and location

Amazing stay in a great hotel. The location was so close to the centre. Lovely clean and comfortable rooms and breakfast was simply amazing. Staff were friendly and accommodating

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27 Mar 2025

10 / 10

Anthony

Great staff and location…

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25 Mar 2025

4 / 10

Ralph A

Best to avoid!

Very disappointing stay at Hilton Cologne for a quick stopover during an extended "emergency trip" by rail caused by the LHR airport closure. The proximity to Cologne main train station is a plus, and the breakfast service is very, very good indeed. But that's where the positive experiences end. The hotel staff at check-in and check-out was less than courteous, very inefficient and could not explain the most basic features of the hotel - like how to get to the lift to access your hotel room, etc.. The signage was also crazy inefficient in the hotel: very small signs which are placed where you actually don't need them (i.e. sign for lift hanging in front of the lift doors, etc.). Queen room with 20 sqm felt very claustrophobic due to a highly inefficient layout - with very limited floor space around the bed and in the small hallway to the room door. The bath room looked nice, but my shower head could not be fixed to it's railing and constantly fell down when showering. There was also visible black mold in the shower cubicle, and thus, neither basic hygiene nor functionality standards were met. The mattress was very soft and so were the pillows - a clear sign of age. Had a very uncomfortable night and did not get a good rest. Room also felt stuffy despite the available aircon system. Overall, the price/value ratio is unacceptable - so was the unfriendly "lah di dah" attitude of the hotel staff. At no time is your Hilton Honors status of any help, nor is it acknowledged.

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22 Mar 2025

Information about the area

Cologne, Germany

With a stay at Hilton Cologne, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Cathedral and Old Market. This spa hotel is 0.9 mi (1.4 km) from Neumarkt and 1.3 mi (2.1 km) from Chocolate Museum.

Cologne, a centre for industry and transportation since ancient Roman times, has an extremely rich cultural tradition. During WWII 95% of the city was demolished, but the city miraculously recovered and many of its old churches and monuments have been meticulously restored. Cologne is now an attractive and lively centre of European art. It’s worth visiting this city, if only for the famous cathedral, though there’s much more to see. Situated on the Rhine River, the skyline of Cologne is dominated by the cathedral. This breathtaking cathedral, with its brilliant stained-glass windows, is justly famous as one of the world’s purest expressions of High-Gothic architecture. Cologne has one of the most extensive old town centres in the country, and the cathedral is its heart and soul. Across the square from the cathedral is the Römisch-Germanisches Museum, which displays artefacts from the original Roman colony. The Wallrof-Richartz museum and Museum Ludwig is a must for art enthusiasts. It is one of the country’s finest art galleries and makes brilliant use of natural light. A host of 12th and 13th century churches and several more of an ultra-modern post-war style also dot the streets of the old town. Cosmopolitan, open-minded, friendly are characteristics describing people from Cologne. Evenings and weekends in the city are like miniature carnivals, with bustling crowds and lots of things to do. Beer is the beverage of choice and there are lots of places to enjoy it.

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What’s nearby

Hohe Strasse - 0.2 km / 0.1 mi
Pixie Fountain - 0.4 km / 0.3 mi
Museum Ludwig - 0.4 km / 0.3 mi
Wallraf Square - 0.5 km / 0.3 mi
Cologne Cathedral - 0.5 km / 0.3 mi
Musical Dome - 0.5 km / 0.3 mi

Getting around

köln kd, de - 0.72 km
cologne, cologne river cruise port, de - 0.48 km
(KOX) Cologne, Koln HBF, DE - 0.16 km
cologne, cologne railway, de - 0.16 km
(CGN) Cologne, Koln Bonn, DE - 15.65 km

About accommodation

General

Air conditioning
Safety deposit box
Allergy-free room
Family rooms
Heating
Non-smoking throughout
Pets allowed
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Sauna
Steam room
Golf course (within 3 km)
Fitness classes
Massage
Fitness centre
Fitness

Services

ATM/cash machine on site
Room service
Express check-in/check-out
Ironing service
Meeting/banquet facilities
Luggage storage
Dry cleaning
Packed lunches
Daily housekeeping
Pet basket
Pet bowls
24-hour front desk
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals

Physical distancing

Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation

Internet

Internet services
WiFi
Free WiFi

Parking

Parking garage
Parking
Accessible parking
Parking on site

Accessibility

Lower bathroom sink
Wheelchair accessible
Toilet with grab rails
Emergency cord in bathroom

Reception services

Invoice provided

Languages

Deutsch
English

About the rooms

The accommodation has 306 rooms:

Bedroom

Cots

General

Air conditioning
Ironing facilities
Safety deposit box
Heating

Services

Wake-up service

Room Amenities

Sofa bed

Bathroom

Free toiletries
Hairdryer
Bathrobe
Slippers
Shower
Bath

Media & Technology

TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker

Kitchen

Refrigerator

Living Area

Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

Pigeon Post Bar & Eatery

Guests only
Reservation required

konrad Restaurant

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

Reservation not possible

Cost

32,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 50 per day
An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional fees

Fee for buffet breakfast: approximately EUR 29 per person
Self parking fee: EUR 32 per day
Pet fee: EUR 40 per pet, per stay (maximum EUR 40 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.