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Kigali
2000 HOTEL Downtown Kigali
Reserve rooms

About the property

Near Union Trade Center. Make yourself at home in one of the 105 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite facials or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite for lunch or dinner at Bamboo, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Popularity

8.3
Very good
General
1813
brand
Booking 8.3/10
1356
brand
Expedia 8.4/10
457

Main services

Multilingual staff
Airport Shuttle
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Business centre
Breakfast buffet
Daily
Restaurant
Game room
Playground
Luggage room
Babysitting service
24-hour reception
Bar
TV lounge
Dry cleaning and laundry
Free Internet
Smoking area
Service Animal allowed
Elevator
Newspapers
Wired Internet
Hairdressing salon
Secure parking
Snacks
Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good
Cleanliness8.4/10
Staff and Service9/10
Amenities8.2/10
Property conditions and facilities8/10
Location8.6/10
Neighborhood8/10

10 / 10

Erick
The view from the balcony and smoking area was fabulous. The staffs were
11 May 2025

2 / 10

Rachel
This hotel was not very clean and stank like cigarette smoke. I could not get past the smell which was awful and everywhere. The rooms were large but not comfortable, the bed was spring-y, and I saw visible dirt on the couch. I ended up leaving and switching hotels. Staff felt bad and helped me get a cab.
11 Mar 2025

2 / 10

Verified traveler
Terrible. Smelled like cigarettes.
2 Mar 2025

10 / 10

Nathan
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
2 Feb 2025

Information about the area

Kigali, Rwanda

A stay at 2000 HOTEL Downtown Kigali places you in the heart of Kigali, within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History. This family-friendly hotel is 0.7 mi (1.2 km) from Ntarama Church and 2.5 mi (4 km) from Club Rafiki.

Kigali is the national capital of Rwanda, placed in the center of the country, with a population of approximately 851.024 inhabitants.Founded in 1907 during the German control, the city turned into the capital of the country after obtaining the independence in 1962. Before the independence, in 1962, Belgium was administering the country from the current capital of Burundi, Bujumbura. The traditional capital of Rwanda was the headquarters of the king mwami in Nyanza and the colonial power had headquarters in Butare, so called Astrida at the time. With the independence Kigali was chosen, thanks to his position in the geographical center of the country. Since it is the capital of Rwanda, the population of Kigali has grown notably. The number in the sixties was about 5.000 inhabitants approximately. It is built in a zone of hills, with an altitude that changes among 1.433 to 1.645 meters, which makes it have a rugged relief. The landscape of Kigali has a lot of variety of trees and plants. Among the important buildings we highlight the building of the airport and the Chinese embassy. One of his tourist attractions is the Craftsmen's Market, where it is possible to admire how they elaborate different typical utensils. Another place of importance is the Episcopal Church. It possesses diverse hotels, someone of them of luxury, and restaurants where you can try the African food. Also it has his cultural part in the Cultural French Center were they are in the habit of organizing exhibitions, cycles of cinema, documentaries and other cultural activities.

What’s nearby

  • Union Trade Center - 0.5 km / 0.3 mi
  • Kandt House Museum of Natural History - 0.9 km / 0.6 mi
  • Ntarama Church - 1.2 km / 0.7 mi
  • Club Rafiki - 3.6 km / 2.3 mi
  • Ryi'nyamirambo Market - 4.3 km / 2.7 mi
  • Gikondo Market - 4.5 km / 2.8 mi

Getting around

  • (KGL) Kigali, Kigali Intl, RW - 9.43 km
  • (GYI) Gisenyi, Gisenyi, RW - 93.66 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
  • Non-smoking rooms
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Back massage
  • Fitness/spa locker rooms
  • Facial treatments
  • Happy hour
  • Hair styling
  • Kids' club
  • Hair colouring
  • Fitness centre
  • Games room
  • Children's playground
  • Foot massage
  • Hiking
  • Full body massage
  • Hair cut
  • Evening entertainment
  • Neck massage
  • Manicure
  • Head massage
  • Massage
  • Hair treatments
  • Beauty Services
  • Couples massage
  • Hand massage
  • Fitness

Services

  • Express check-in/check-out
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Packed lunches
  • Shuttle service (free)
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Trouser press
  • Business centre
  • Valet parking
  • Room service
  • Meeting/banquet facilities
  • Daily housekeeping
  • Shared lounge/TV area
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Grocery deliveries
  • Laundry

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Wine/champagne
  • Coffee house on site
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture
  • BBQ facilities

Parking

  • Parking garage
  • Free parking
  • Parking
  • Private parking
  • Parking on site

Transport

  • Airport drop off
  • Public transport tickets
  • Airport pick up

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Kids' outdoor play equipment

Languages

  • English
  • Français
  • 中文

About the rooms

The accommodation has 105 rooms:

Bedroom

  • Alarm clock
  • Cots
  • Wardrobe or closet

General

  • Ironing facilities
  • Trash cans
  • Safety deposit box
  • Fan
  • Hardwood or parquet floors
  • Lockers
  • Iron
  • Tile/marble floor
  • Key card access

Accessibility

  • Roll-in shower
  • Entire unit wheelchair accessible
  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Adapter
  • Feather pillow

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Toilet paper
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Toothbrush

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Mobile hotspot device
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Minibar
  • Bottle of water

Cleanliness & disinfecting

  • Hand sanitiser

Kitchen

  • Refrigerator
  • Dining table
  • Electric kettle

View

  • City view
  • Landmark view
  • View
  • Mountain view

Living Area

  • Sofa
  • Seating Area
  • Dining area
  • Desk
*Some services may only be available in specific rooms or upon request.

Restaurants

Bamboo Rooftop Bar & Restaurant

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 14:00 to 00:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 11:00 to 12:00

Pets

Service animals are allowed Service animals are exempt from fees/restrictions Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Important information

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in is available.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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