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Canillo
Hotel Roc Meler
Reserve rooms
Hotel Roc Meler

About the property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.. Satisfy your appetite for dinner at the hotel's restaurant, La Cabana, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.. Make yourself at home in one of the 80 guestrooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.. Distances are displayed to the nearest 0.1 mile and kilometer. TC8 Canillo Ski Lift - 0.9 km / 0.6 mi Sant Serni Church - 1.4 km / 0.9 mi Motorcycle Museum - 1.6 km / 1 mi Meritxell Sanctuary - 2 km / 1.2 mi Santuario de Meritxell - 2 km / 1.2 mi Incles Valley - 2.2 km / 1.4 mi Palau de Gel - 2.3 km / 1.4 mi Mirador Roc del Quer - 2.6 km / 1.6 mi TSD4 Portella Ski Lift - 2.6 km / 1.6 mi Sant Joan de Caselles - 3.2 km / 2 mi El Tarter Snow Park - 4.2 km / 2.6 mi Funicamp Ski Lift - 4.8 km / 3 mi TSD4 Tarter - 6.9 km / 4.3 mi TC10 Tarter - 6.9 km / 4.3 mi Tibetan Bridge - 7 km / 4.4 mi The nearest airports are: La Seu d'Urgell (LEU) - 39.7 km / 24.7 mi Barcelona El Prat Airport (BCN) - 211.2 km / 131.3 mi The preferred airport for Hotel Roc Meler is Barcelona El Prat Airport (BCN).. With a stay at Hotel Roc Meler in Canillo, you'll be in the entertainment district, within a 15-minute drive of Caldea Spa and Motorcycle Museum. This family-friendly hotel is 8.5 mi (13.7 km) from Pyrenees Andorra Shopping Centre and 1.4 mi (2.2 km) from Sant Serni Church.. Near TC8 Canillo Ski Lift. Dry cleaning/laundry service, Tile flooring in public areas, Parking (limited spaces), Outdoor furniture, Front entrance ramp, Coworking spaces, Number of meeting rooms - 1, Free WiFi, Bicycle parking available, Number of bars/lounges - 1, Ski lessons on site, Downhill skiing nearby, Number of hot tubs - 1, Designated smoking areas, Ski storage, Number of indoor pools - 1, Snowboarding nearby, Tours/ticket assistance, Fireplace in lobby, Free buffet breakfast, Ski equipment rentals on site, No accessible shuttle, Free ski shuttle, Free breakfast, Multilingual staff, Daily, Turkish bath/Hammam, Laundry facilities, Elevator, Fitness facilities, Covered parking, Mountain biking nearby, Wheelchair accessible (may have limitations), Banquet hall, Vending machine, Meeting rooms, Wheelchair-accessible registration desk, Television in common areas, Spa treatment room(s), Health club, Arcade/game room, Well-lit path to entrance, Garden, Stair-free path to entrance, Full-service spa, Ski passes available, Registration desk height (centimeters) - 120, Elevator door width (inches) - 120, Registration desk height (inches) - 47, Elevator door width (centimeters) - 100, Luggage storage, 24-hour front desk, Playground on site, Number of restaurants - 1, Spa services on site, Safe-deposit box at front desk, Snack bar/deli, Sauna, Children's pool, Hiking/biking trails nearby, Steam room, Self parking (surcharge), Terrace, Concierge services. Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing. Currency: EUR, Types: Visa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard

Popularity

8.8
Very good
General
3021
brand
Booking 8.8/10
2842
brand
Expedia 9/10
179

Main services

Internet access
Fitness
Spa
Accessible Room
Children's pool

* Some services may carry an extra charge.

Guest reviews

9/10 Superb
Cleanliness9.4/10
Staff and Service9.2/10
Amenities9.2/10
Property conditions and facilities9.2/10
Neighborhood8.6/10

10 / 10

Luis
THANKS
It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!
23 Mar 2025

10 / 10

Bruce
The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!
23 Feb 2025

6 / 10

Rafael
Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!
19 Jan 2025

10 / 10

Cheryle
Very friendly staff, very clean rooms, great views over the village.
6 Dec 2024

Information about the area

Canillo, Andorra

With a stay at Hotel Roc Meler in Canillo, you'll be in the entertainment district, within a 15-minute drive of Caldea Spa and Motorcycle Museum. This family-friendly hotel is 8.5 mi (13.7 km) from Pyrenees Andorra Shopping Centre and 1.4 mi (2.2 km) from Sant Serni Church.

Canillo is one of the parishes of Andorra. Canillo is also the name of the main town of the parish. The parish is considered the religious center of Andorra with the Sanctuary and Chapel of Our Lady of Meritxell, patron saint of Andorra, and contains one of the best-preserved romanesque churches in the Pyrenees, Sant Joan de Caselles. It has a population of 4,826, as of 2011. Despite having a tourist vocation, the parish of Canillo still retains many livestock and agricultural traits.

What’s nearby

  • TC8 Canillo Ski Lift - 0.9 km / 0.6 mi
  • Sant Serni Church - 1.4 km / 0.9 mi
  • Motorcycle Museum - 1.6 km / 1 mi
  • Meritxell Sanctuary - 2 km / 1.2 mi
  • Santuario de Meritxell - 2 km / 1.2 mi
  • Incles Valley - 2.2 km / 1.4 mi

Getting around

  • (GRO) Gerona, Girona-Costa Brava, ES - 120.58 km
  • (BCN) Barcelona, Barcelona El Prat , ES - 146.26 km
  • (CCF) Carcassonne, Carcassonne Airport, FR - 92.53 km

About accommodation

General

  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Key card access

Activities

  • Hammam
  • Billiards
  • Facial treatments
  • Spa facilities
  • Sauna
  • Live sport events (broadcast)
  • Fitness centre
  • Games room
  • Squash
  • Body scrub
  • Hot tub/Jacuzzi
  • Steam room
  • Darts
  • Spa lounge/relaxation area
  • Indoor pool
  • Beauty Services
  • Cycling
  • Fitness/spa locker rooms
  • Live music/performance
  • Tennis court
  • Skiing
  • Kids' club
  • Children's playground
  • Indoor pool (all year)
  • Hiking
  • Public Bath
  • Spa/wellness packages
  • Body treatments
  • Massage
  • Spa and wellness centre
  • Fitness

Services

  • Room service
  • Car hire
  • Ironing service
  • Airport shuttle (additional charge)
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Shuttle service
  • Dry cleaning
  • Tour desk
  • Packed lunches
  • Shuttle service (free)
  • Daily housekeeping
  • Shared lounge/TV area
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Airport shuttle
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Laundry

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Ski

  • Ski storage
  • Ski equipment hire on site
  • Ski school
  • Ski pass vendor

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture

Parking

  • Parking garage
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Lower bathroom sink
  • Wheelchair accessible
  • Toilet with grab rails

Pool and wellness

  • Swimming Pool
  • Swimming pool
  • Sun loungers or beach chairs
  • Heated pool
  • Kids' pool
  • Shallow end

Transport

  • Airport drop off
  • Airport pick up

Reception services

  • Invoice provided

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Languages

  • Català
  • English
  • Español
  • Français
  • Italiano
  • Português
  • Русский

About the rooms

The accommodation has 71 rooms:

Bedroom

  • Linen
  • Cots
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General

  • Trash cans
  • Safety deposit box
  • Fan
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Key card access
  • Smoke alarm
  • Laptop safe

Activities

  • Hot tub

Accessibility

  • Roll-in shower
  • Entire unit wheelchair accessible
  • Accessible by lift
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Clothes rack

Bathroom

  • Body soap
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Toilet
  • Bath
  • Toilet paper
  • Bath or shower
  • Additional toilet
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Spa bath
  • Additional bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Flat-screen TV

Kitchen

  • Refrigerator

View

  • City view
  • Landmark view
  • View
  • Mountain view

Living Area

  • Sofa
  • Seating Area
  • Desk
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Kid-friendly

Cost

Additional charge

Restaurants

LA CABANA

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation required

Cost

  • 15,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout from 06:00 to 11:30

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We have included all charges provided to us by the property.

Optional fees

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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