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About the property
Popularity


Main services
* Some services may carry an extra charge.
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Information about the area
Canillo, AndorraWith a stay at Hotel Roc Meler in Canillo, you'll be in the entertainment district, within a 15-minute drive of Caldea Spa and Motorcycle Museum. This family-friendly hotel is 8.5 mi (13.7 km) from Pyrenees Andorra Shopping Centre and 1.4 mi (2.2 km) from Sant Serni Church.
What’s nearby
- TC8 Canillo Ski Lift - 0.9 km / 0.6 mi
- Sant Serni Church - 1.4 km / 0.9 mi
- Motorcycle Museum - 1.6 km / 1 mi
- Meritxell Sanctuary - 2 km / 1.2 mi
- Santuario de Meritxell - 2 km / 1.2 mi
- Incles Valley - 2.2 km / 1.4 mi
Getting around
- (GRO) Gerona, Girona-Costa Brava, ES - 120.58 km
- (BCN) Barcelona, Barcelona El Prat , ES - 146.26 km
- (CCF) Carcassonne, Carcassonne Airport, FR - 92.53 km
About accommodation
General
- Safety deposit box
- Soundproof rooms
- Family rooms
- Heating
- Non-smoking throughout
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- CCTV in common areas
- Smoke alarms
- Key card access
Activities
- Hammam
- Billiards
- Facial treatments
- Spa facilities
- Sauna
- Live sport events (broadcast)
- Fitness centre
- Games room
- Squash
- Body scrub
- Hot tub/Jacuzzi
- Steam room
- Darts
- Spa lounge/relaxation area
- Indoor pool
- Beauty Services
- Cycling
- Fitness/spa locker rooms
- Live music/performance
- Tennis court
- Skiing
- Kids' club
- Children's playground
- Indoor pool (all year)
- Hiking
- Public Bath
- Spa/wellness packages
- Body treatments
- Massage
- Spa and wellness centre
- Fitness
Services
- Room service
- Car hire
- Ironing service
- Airport shuttle (additional charge)
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Packed lunches
- Shuttle service (free)
- Daily housekeeping
- Shared lounge/TV area
- Fax/photocopying
- Lockers
- 24-hour front desk
- Airport shuttle
- Vending machine (snacks)
- Vending machine (drinks)
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Mobile app for room service
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Ski
- Ski storage
- Ski equipment hire on site
- Ski school
- Ski pass vendor
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Parking garage
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Lower bathroom sink
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Swimming Pool
- Swimming pool
- Sun loungers or beach chairs
- Heated pool
- Kids' pool
- Shallow end
Transport
- Airport drop off
- Airport pick up
Reception services
- Invoice provided
Entertainment and family services
- Indoor play area
- Board games/puzzles
Languages
- Català
- English
- Español
- Français
- Italiano
- Português
- Русский
About the rooms
The accommodation has 71 rooms:
Bedroom
- Linen
- Cots
- Wardrobe or closet
- Extra long beds (> 2 metres)
General
- Trash cans
- Safety deposit box
- Fan
- Hardwood or parquet floors
- Heating
- Soundproofing
- Key card access
- Smoke alarm
- Laptop safe
Activities
- Hot tub
Accessibility
- Roll-in shower
- Entire unit wheelchair accessible
- Accessible by lift
- Shower chair
- Toilet with grab rails
- Upper floors accessible by elevator
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Sofa bed
- Clothes rack
Bathroom
- Body soap
- Free toiletries
- Hairdryer
- Shampoo
- Toilet
- Bath
- Toilet paper
- Bath or shower
- Additional toilet
- Bathrobe
- Slippers
- Shower
- Towels
- Walk-in shower
- Private bathroom
- Spa bath
- Additional bathroom
Media & Technology
- Satellite channels
- TV
- Telephone
- Flat-screen TV
Kitchen
- Refrigerator
View
- City view
- Landmark view
- View
- Mountain view
Living Area
- Sofa
- Seating Area
- Desk
About the pools
The accommodation has 1 pool:
Location
IndoorAccess
Kid-friendlyCost
Additional chargeRestaurants
LA CABANA
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
Reservation requiredCost
- 15,00 € per day
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout from 06:00 to 11:30Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property.Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
- Spa fee: EUR 12 per person, per night
We have included all charges provided to us by the property.
Optional fees
- Covered self parking fee: EUR 15 per night
- Crib (infant bed) fee: EUR 6.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.