Hotel Roc Meler

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About the property

This hotel complex is situated near Canillo, Andorra, and boasts unbeatable views of the valley. It is situated near Grandvalira ski slopes and is an ideal base for skiers. Hotel Roc Meler provides you with a lovely, tranquil mountain setting where you can get away from it all, located only 12 km from the capital - Andorra La Vella. Enjoy the magnificent views over the valley from this complex. Relax at the end of a long day on the slopes in the hotel’s spa centre, where you will find a Finnish sauna, Turkish bath and pool among other facilities. Access to the spa incurs an extra cost. Hotel Roc Meler serves a buffet breakfast every day and buffet dinners in the evening. The complex also hosts regular themed dinners. During the summer months, the Hotel Roc Meler offers guided hiking excursions. In the evening you can enjoy a drink in the on-site Irish & Sport bar.

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Popularity

8.7

Very good

General

2993

Booking 8.7/10

2818

Expedia 9/10

175

Main services

Internet access

Fitness

Spa

Accessible Room

Children's pool

* Some services may carry an extra charge.

Guest reviews

9/10 Superb

Cleanliness9.4/10

Staff and Service9.2/10

Amenities9.2/10

Property conditions and facilities9.2/10

Neighborhood8.6/10

10 / 10

Luis

THANKS

It was an amazing experience! Everything was wonderfull, from the check in. ths staff, live music at the irish bar, breakfast, spa, room... Well be back soon thank you so much!

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23 Mar 2025

10 / 10

Bruce

The staff were all very helpful and friendly. The breakfast staff were very friendly and Alex on the front desk was very helpful! (My son lost his AirPods, but Alex was very helpful in getting them back to us!). A great location, the shuttle van was exceptionally helpful for reaching the gondola. We will come back again!!

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23 Feb 2025

6 / 10

Rafael

Clean and basic but not 4 stars. Want to use the pool, there is a charge. Want to go with the kids to the pool, only before 18:00. Basic amenities and room but not worth the money. Nice breakfast through!

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19 Jan 2025

10 / 10

Cheryle

Very friendly staff, very clean rooms, great views over the village.

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6 Dec 2024

Information about the area

Canillo, Andorra

Canillo is one of the parishes of Andorra. Canillo is also the name of the main town of the parish. The parish is considered the religious center of Andorra with the Sanctuary and Chapel of Our Lady of Meritxell, patron saint of Andorra, and contains one of the best-preserved romanesque churches in the Pyrenees, Sant Joan de Caselles. It has a population of 4,826, as of 2011. Despite having a tourist vocation, the parish of Canillo still retains many livestock and agricultural traits.

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What’s nearby

Telecabina de Canillo - 0.25 km
Ice Palace of Andorra - 0.42 km
Meritxell sanctuary - 1.31 km
TSF4 Junior - 1.47 km
TSD4 Portella - 1.49 km
TSF4 Els Clots - 2.54 km

Getting around

(GRO) Gerona, Girona-Costa Brava, ES - 120.58 km
(BCN) Barcelona, Barcelona El Prat , ES - 146.26 km
(CCF) Carcassonne, Carcassonne Airport, FR - 92.53 km

About accommodation

General

Safety deposit box
Soundproof rooms
Family rooms
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access

Activities

Hammam
Billiards
Facial treatments
Spa facilities
Sauna
Live sport events (broadcast)
Fitness centre
Games room
Squash
Body scrub
Hot tub/Jacuzzi
Steam room
Darts
Spa lounge/relaxation area
Indoor pool
Beauty Services
Cycling
Fitness/spa locker rooms
Live music/performance
Tennis court
Skiing
Kids' club
Children's playground
Indoor pool (all year)
Hiking
Public Bath
Spa/wellness packages
Body treatments
Massage
Spa and wellness centre
Fitness

Services

Room service
Car hire
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Shuttle service (free)
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Vending machine (snacks)
Vending machine (drinks)
Laundry

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas

Physical distancing

Mobile app for room service
Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Ski

Ski storage
Ski equipment hire on site
Ski school
Ski pass vendor

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking garage
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Lower bathroom sink
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Swimming Pool
Swimming pool
Sun loungers or beach chairs
Heated pool
Kids' pool
Shallow end

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Board games/puzzles

Languages

Català
English
Español
Français
Italiano
Português
Русский

About the rooms

The accommodation has 71 rooms:

Bedroom

Linen
Cots
Wardrobe or closet
Extra long beds (> 2 metres)

General

Trash cans
Safety deposit box
Fan
Hardwood or parquet floors
Heating
Soundproofing
Key card access
Smoke alarm
Laptop safe

Activities

Hot tub

Accessibility

Roll-in shower
Entire unit wheelchair accessible
Accessible by lift
Shower chair
Toilet with grab rails
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Socket near the bed
Sofa bed
Clothes rack

Bathroom

Body soap
Free toiletries
Hairdryer
Shampoo
Toilet
Bath
Toilet paper
Bath or shower
Additional toilet
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Spa bath
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Kitchen

Refrigerator

View

City view
Landmark view
View
Mountain view

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Kid-friendly

Cost

Additional charge

Restaurants

LA CABANA

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

Reservation required

Cost

15,00 € per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 06:00 to 11:30

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note that the access to the spa incurs an extra cost. Please note that the Spa is open from 11:00h until 21:00h daily, children under 16 years old can enter only from 11:00h until 18:00h. Room rates on 24 and 31 December and 5 January include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.