First Light Mooloolaba, Ascend Hotel Collection

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About the property

Located in the heart of Mooloolaba, First Light Mooloolaba offers boutique fully-self contained apartment accommodation on Queensland's Sunshine Coast. Free WiFi is included. First Light Mooloolaba's facilities include a lap pool, fitness room, BBQ area and secure undercover parking. All apartments feature a private balcony, air-conditioning and full kitchen facilities. Those located on levels 8 and above also feature water views. Sunshine Coast Maroochydore Airport is 9 km from the property.

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Popularity

8.3

Very good

General

943

Booking 8.1/10

686

Expedia 8.8/10

257

Guest reviews

8.8/10 Very good

Cleanliness9/10

Staff and Service8.8/10

Amenities8.4/10

Property conditions and facilities8.8/10

Location10/10

Neighborhood9.6/10

2 / 10

Ellen

Have provided feedback on check in

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9 Feb 2025

10 / 10

Humberto

This location is fantastic. The beach is only 50 meters away. The apartment was immaculate. Thank you

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1 Feb 2025

6 / 10

Thomas

Dated and a little dirty

Check in was great and the team brilliant, location was perfect. The apartment itself was dated and a little dirty. Some odd smells coming out of the carpets (damp) and from behind the fridge. One shower was unusable due to broken shower head and the towels were stained and burn marked. We tried to speak to reception but as it was public holiday weekend the desk was always closed. All in all it was ok, but I dont think we will back any time soon.

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30 Jan 2025

4 / 10

Brent

The air conditioning wasn't working-all three units. Ceiling fan not working, we were left a portable air conditioning that was put in the corner of the room with no directions. The room profile showed a view-there wasn't one! We booked for two nights but only stayed one due to the disappointment.

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10 Jan 2025

Information about the area

Mooloolaba, Australia

Mooloolaba is a coastal suburb of Maroochydore in the Sunshine Coast Region, Queensland, Australia. It is located 97 kilometres (60 mi) north of the state capital, Brisbane, and is part of the Maroochydore urban centre. The esplanade facing Mooloolaba beach is a centre for tourist activity, containing the Sea Life marine park (26.6828°S 153.1213°E), as well as many souvenir and clothing shops, bookshops, galleries and restaurants. Behind the apartments facing the Mooloolaba Beach (26.6811°S 153.1217°E)[4] are camping grounds, backpacker hostels and canal villas. It is also a tourism destination, with cruise ships regularly anchoring outside the port. Mooloolaba is serviced by coach from Brisbane, by train and connecting bus via Nambour, Woombye, Landsborough station, and by air from Sunshine Coast Airport.

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What’s nearby

The Surf Club Mooloolaba - 0.36 km
SEA LIFE Sunshine Coast Aquarium - 0.56 km
Mooloolaba Marina - 1.25 km
Kawana Waters Marina - 2.43 km
Cotton Tree Holiday Park - 3.41 km
Sunshine Coast Stadium - 6.06 km

Getting around

(MCY) Maroochydore, Sunshine Coast, AU - 8.91 km
(BNE) Brisbane, Brisbane Intl, AU - 78.34 km

About accommodation

General

Air conditioning
Family rooms
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
CCTV in common areas
Smoke alarms

Activities

Cycling
Snorkelling
Golf course (within 3 km)
Diving
Fitness centre
Fishing
Fitness

Services

Fax/photocopying
Luggage storage
Tour desk

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Contactless check-in/check-out
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)
BBQ facilities

Parking

Parking garage
Free parking
Parking
Private parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool

Reception services

Invoice provided

Languages

English
English

About the rooms

The accommodation has 60 rooms:

Bedroom

Cots

General

Air conditioning
Ironing facilities
Smoke alarm

Accessibility

Accessible by lift
Upper floors accessible by elevator

Bathroom

Toilet paper
Hairdryer
Private bathroom

Media & Technology

Satellite channels
TV
Cable channels

Kitchen

Stovetop
Kitchen
Oven
Dishwasher
Toaster
Microwave
Refrigerator
Wine glasses
Kitchenware
Dining table
Electric kettle

Outdoors

Balcony
Outdoor furniture
Outdoor dining area

View

Sea view

Living Area

Seating Area
Dining area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 10:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note there is 1.43% surcharge applies for all credit card transactions. Please note that the office hours are as follows: Monday-Friday: 8:30-17:00 Saturday: 9:30-15:30 Sunday: 10:30-15:30 If you expect to arrive after hours, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. In the event that the Government issue travel restrictions for border closures, lock downs and mandatory isolation that prevent guests from travelling, all cancellation fees will be waived based on proof of evidence provided. This does not cover any flight cancellations or any quarantine procedures upon return from your holiday at First Light Mooloolaba. The room images displayed are suggestive only. First Light Mooloolaba is strata titled so room furniture varies from room to room. All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking when the legal guardian cannot provide current photo ID when requested at check-in. Please note a no party policy strictly applies. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Refundable damage deposit

A damage deposit of A$300.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.