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Holiday Inn Express Almaty by IHG
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About the property
Popularity
Booking
8.2/10
2782
Expedia
8.2/10
76
Main services
Free Internet
Service Animal allowed
Hotel safe
Wheelchair-accessible
Elevator
Business centre
Breakfast
Daily
Change of towel (on request)
Restaurant
Bed Linen
Parking
24-hour reception
Snacks
Bar
Pets not allowed
* Some services may carry an extra charge.
Guest reviews
8.2/10 Very good
Cleanliness8.6/10
Staff and Service7.8/10
Amenities7.4/10
Property conditions and facilities8.2/10
Alexandr
Suit is good but very limited storage space if you stay in the hotel for a few days/weeks. Couple cabinets could improve this situation.
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9 Feb 2025
Verified traveler
Rooms not ready when arrived even though it was prepaid and prearranged.
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27 Nov 2024
Mohammed Ishaq
Good convenient stop over hotel
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13 Jul 2024
Mark
Helpful staff and a good location. Have stayed twice, and both rooms had at least partial mountain views. Breakfast was great, with lots of options.
Ceramic, rather than plastic, mugs in the room could have improved the experience.
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9 Jul 2024
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Information about the area
Almaty, KazakhstanA stay at Holiday Inn Express Almaty by IHG places you in the heart of Almaty, within a 5-minute drive of Almaty Central Stadium and Kazakhstan Independence Monument. This hotel is 1.6 mi (2.5 km) from Dostyk Plaza and 1.9 mi (3.1 km) from Zenkov Cathedral.
Almaty is the largest city in Kazakhstan. Almaty is the major commercial and cultural centre of Kazakhstan. The city is located in the mountainous area of southern Kazakhstan.
An aerial tramway line connects downtown Almaty with a popular recreation area at the top of Kök Töbe, a mountain just to the southeast.
According to the city's Department of Natural Resources and Resource Use Management, as of 2007 the city has 125 fountains. Among them is the "Oriental Calendar" Fountain, whose 12 sculptural figures represent the 12 animals of the Kazakh 12-year animal cycle.
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What’s nearby
- Lermontov Russian Drama Theatre - 1.1 km / 0.7 mi
- Kazakhstan Independence Monument - 1.1 km / 0.7 mi
- Respublika Alanghy - 1.1 km / 0.7 mi
- Republic Square - 1.2 km / 0.7 mi
- Almaty Central Stadium - 1.5 km / 0.9 mi
- Kasteev State Museum of Arts - 1.6 km / 1 mi
Getting around
- (ALA) Almaty, Almaty International Airport, KZ - 15 km
About accommodation
Parking
- Free parking
- Parking
- Private parking
- Accessible parking
- Street parking
- Parking on site
General
- Air conditioning
- Safety deposit box
- Heating
- Non-smoking throughout
- Designated smoking area
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Accessibility
- Lower bathroom sink
- Wheelchair accessible
- Toilet with grab rails
- Emergency cord in bathroom
Services
- Fax/photocopying
- 24-hour front desk
- Ironing service
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Daily housekeeping
- Laundry
- Shared lounge/TV area
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Reception services
- Invoice provided
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Wine/champagne
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Languages
- English
- Русский
- Türkçe
About the rooms
The accommodation has 185 rooms:
Bedroom
- Alarm clock
- Cots
- Wardrobe or closet
- Extra long beds (> 2 metres)
General
- Air conditioning
- Interconnected room(s) available
- Ironing facilities
- Trash cans
- Safety deposit box
- Heating
- Carpeted
- Iron
- Soundproofing
- Key card access
- Smoke alarm
Accessibility
- Roll-in shower
- Lowered sink
- Accessible by lift
- Entire unit wheelchair accessible
- Upper floors accessible by stairs only
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
- Emergency cord in bathroom
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Socket near the bed
- Sofa bed
Bathroom
- Body soap
- Conditioner
- Toilet paper
- Bath or shower
- Hairdryer
- Shampoo
- Toilet
- Shower
- Towels
- Walk-in shower
- Private bathroom
Media & Technology
- Satellite channels
- TV
- Telephone
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
Food & Drink
- Tea/Coffee maker
Kitchen
- Electric kettle
View
- City view
- Quiet street view
- Landmark view
- View
- Mountain view
- Inner courtyard view
Living Area
- Sofa
- Seating Area
- Desk
*Some services may only be available in specific rooms or upon request.
Restaurants
Restaurant #1
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
Reservation requiredCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 14:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds available subject to availability at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.Important information
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.