First Group The Palace All-Suite

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First Group The Palace All-Suite, Check-in/check-out kiosk

First Group The Palace All-Suite, In-room dining

First Group The Palace All-Suite, Private kitchen

First Group The Palace All-Suite, Private kitchenette

First Group The Palace All-Suite, Living area

First Group The Palace All-Suite, Living room

About the property

Near Durban Funworld. Make yourself at home in one of the 76 air-conditioned rooms featuring DVD players. Rooms have private balconies. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a hot tub. This Art Deco hotel also features concierge services, babysitting (surcharge), and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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Popularity

7.7

Good

General

522

Booking 7.6/10

407

Expedia 8/10

115

Main services

Airport Shuttle

Spa treatments

Beach hotels

Hotel safe

BBQ Facilities

Shop

Outdoor swimming pool

Business centre

Tea and coffee making facilities

Waterskiing

Terrace

Bikes Available

Restaurant

Picnic

Luggage room

Golf Course (within 2 miles)

Diving

Conference room

NO Wheelchair-accessible

Babysitting service

Fishing

24-hour reception

boat

Bar

TV lounge

Dry cleaning and laundry

Smoking area

Service Animal allowed

Windsurfing

Elevator

Sailing

Meeting room

Newspapers

Library

Spa

Sun loungers

Steam bath

Parking

Hydro-massage bath

Snorkeling

Snacks

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

8/10 Very good

Cleanliness8.2/10

Staff and Service8.2/10

Amenities7.6/10

Property conditions and facilities7.8/10

Location8/10

Neighborhood8.8/10

10 / 10

livewired public

Amazing place

It was a great experience at The Palace Hotel. Staf is great , special mention to Xolile and Shouga . Thank you for having us and see you soon

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17 May 2024

10 / 10

Jonathan

This property was really nice! The staff was super friendly and helpful and it has great onsite amenities such as a day spa, pool, and pretty decent dining. The area around is a little sketchy but Durban is on the more developing side of living.

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22 Apr 2024

10 / 10

Frank

Great place by the beach.

The hotel is right on the beach with excellent access to it and a great view. The beach is very busy and can be noisy, so maybe not the best place if you’re after a quiet get away. But, if you want a hopping place, it’s that. VERY helpful people who went out of their way to make sure our stay went well.

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21 Jan 2024

8 / 10

Verified traveler

good location by the golden mile beach

good location just by the beach and room has great view of beach to watch sunrise

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28 Jun 2023

Information about the area

Durban, South Africa

With a stay at First Group The Palace All-Suite, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. This beach hotel is 7.3 mi (11.8 km) from Umhlanga Rocks Beach and 0.1 mi (0.1 km) from Dairy Beach.

Durban is a city of South Africa in the province of KwaZulu-Natal, on the banks of the Indian Ocean. With 3,5 million inhabitants it is the biggest third city of the country, after Johannesburg and Cape Town Durban is South Africa’s self-styled 'playground', where year-round warm weather encourages visitors to make the most of the province’s outdoor lifestyle. Also known as 'Surf City', Durban is renowned for its magnificent bathing and surfing beaches, which stretch along the city's beachfront from Durban harbor in the south to the upmarket suburb of Umhlanga in the north. An expansive paved promenade offers access to the best of these beaches – the Golden Mile – where joggers, cyclists, dog owners, surfers, body boarders and walkers enjoy early-morning and late-afternoon exercise. Visitors cannot miss, Segway tours, a city-viewing Sky Car and bungee swing. Culturally, Durban exhibits a mix of Indian, Zulu and post-colonial influences, reflected in the city’s architecture and cuisine. Curries, seafood and fusion food are popular at beachfront restaurants, and coffee shops that line Florida Road and Helen Joseph Road. Durban its the perfect place for visitors.

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What’s nearby

Golden Mile - 0.2 km / 0.1 mi
Dairy Beach - 0.2 km / 0.1 mi
Durban Funworld - 0.2 km / 0.1 mi
Addington Beach - 0.3 km / 0.2 mi
Mini Town - 0.9 km / 0.5 mi
Durban International Convention Centre - 1.1 km / 0.7 mi

Getting around

durban, port of durban, za - 3.2 km
(VIR) Durban, Virginia, ZA - 9.22 km
(DUR) Durban, Durban Intl, ZA - 28.48 km

About accommodation

General

Air conditioning
Safety deposit box
Family rooms
Designated smoking area
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Back massage
Facial treatments
Body wrap
Spa facilities
Sauna
Live sport events (broadcast)
Golf course (within 3 km)
Foot bath
Fishing
Full body massage
Body scrub
Beachfront
Beach
Hot tub/Jacuzzi
Steam room
Head massage
Diving
Spa lounge/relaxation area
Windsurfing
Waxing services
Beauty Services
Couples massage
Hand massage
Cycling
Bowling
Light therapy
Foot massage
Hiking
Temporary art galleries
Spa/wellness packages
Pedicure
Neck massage
Body treatments
Snorkelling
Manicure
Canoeing
Make up services
Massage
Spa and wellness centre

Services

Room service
Express check-in/check-out
Car hire
Ironing service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Shuttle service
Dry cleaning
Packed lunches
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Airport shuttle
Babysitting/child services
Shuttle service (additional charge)
Grocery deliveries
Laundry
Business centre

Safety features

First aid kit available
Thermometers for guests provided by property
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace

Parking

Parking garage
Parking
Private parking
Parking on site

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and wellness

Swimming Pool
Swimming pool
Sun loungers or beach chairs
Kids' pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

English

About the rooms

The accommodation has 32 rooms:

General

Air conditioning
Interconnected room(s) available
Trash cans
Safety deposit box
Key card access
Smoke alarm

Activities

Hot tub

Services

Wake-up service

Bathroom

Body soap
Free toiletries
Conditioner
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Towels
Shower
Private bathroom
Spa bath

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Minibar

Physical distancing

Single-room air conditioning for guest accommodation

Cleanliness & disinfecting

Hand sanitiser

Kitchen

Stovetop
Kitchen
Oven
Toaster
Microwave
Refrigerator
Wine glasses
Kitchenware
Dining table
Electric kettle

Outdoors

Balcony

View

Sea view
View

Living Area

Sofa
Seating Area
Dining area
Desk

Bedroom

Linen
Cots
Wardrobe or closet

Accessibility

Accessible by lift
Upper floors accessible by elevator

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Restaurants

Pesto

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

R65,00 per day

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 07:00 to 10:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Important information

Optional fees

Airport shuttle fee: ZAR 350 per vehicle (roundtrip)
Self parking fee: ZAR 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.