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Alajuela
Hotel El Tucano Resort & Thermal Spa
Reserve rooms

About the property

In the mountains. Make yourself at home in one of the 87 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a lazy river, and a hot tub. This resort also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.

Grab a bite to eat at the La Foresta, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is included.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popularity

7.5
Good
General
759
brand
Booking 7.6/10
420
brand
Expedia 7.4/10
339

Main services

Multilingual staff
Airport Shuttle
Spa treatments
Minigolf
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Outdoor swimming pool
Business centre
Breakfast
Waterskiing
Terrace
Restaurant
Picnic
Luggage room
Garden
24-hour reception
Bar
Free Internet
Non-smoking establishment
Windsurfing
Meeting room
Hairdressing salon
Spa
Secure parking
Steam bath
Hydro-massage bath
Tennis
Snacks
Kayak
Pets not allowed
Hot springs

* Some services may carry an extra charge.

Guest reviews

7.4/10 Good
Cleanliness7.6/10
Staff and Service7.6/10
Amenities7.4/10
Property conditions and facilities6.8/10
Location7.2/10
Neighborhood7.6/10

4 / 10

Marc
No air conditioning in the room because I was penalized for using Expedia. The water in the shower was barely lukewarm and dribbled out. The parking lot at night was loud with motorcycles racing around. Unsympathetic staff who didn’t care when I said that I should not be penalized for Not getting a room with air-conditioning because I didn’t book through them personally.
10 Mar 2025

2 / 10

Dan
Property may be a resort in terms of a 3rd world country, but by no means worth the money. Very very old. Built in the 70s most likely, and saying it's a hot springs resort is a stretch. Very disappointing.
9 Mar 2025

4 / 10

Asdrubal
Need I lot of maintenance, ac unit on the room very old and noisy, the bathroom very abandoned. Food was not good at all.
7 Mar 2025

6 / 10

Veronica
.
17 Feb 2025

Information about the area

Alajuela, Costa Rica

Located in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 6 minutes from Aquas Zarcas Square. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.

Alajuela (Spanish pronunciation: [alaˈxwela]) is the second-largest city in Costa Rica after the capital, San José. It is also the capital of Alajuela Province. Because of its location in the Costa Rican Central Valley, Alajuela is nowadays part of the conurbation of the Great Metropolitan Area. The city is the birthplace of Juan Santamaría, the national hero of Costa Rica and the figure who gives the name to the country's main international airport, which is south of Alajuela downtown.

What’s nearby

  • Juan Castro Blanco National Park - 1.5 km / 0.9 mi
  • Aquas Zarcas Square - 6.3 km / 3.9 mi
  • Quesada City Park - 9 km / 5.6 mi
  • Laguna Río Cuarto - 24.5 km / 15.2 mi
  • Proyecto Asis - 27.4 km / 17 mi
  • Camara de Ganaderos de San Carlos - 27.7 km / 17.2 mi

Getting around

  • (FON) La Fortuna/San Carlos, Arenal Airport, CR - 30.41 km
  • (SJO) San Jose, Juan Santamaria Intl, CR - 45.22 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Family rooms
  • WiFi available in all areas
  • Facilities for disabled guests

Safety & security

  • Fire extinguishers
  • CCTV in common areas

Activities

  • Hammam
  • Facial treatments
  • Body wrap
  • Spa facilities
  • Sauna
  • Fitness centre
  • Body scrub
  • Hot tub/Jacuzzi
  • Mini golf
  • Steam room
  • Spa lounge/relaxation area
  • Waxing services
  • Indoor pool
  • Beauty Services
  • Massage chair
  • Tennis equipment
  • Tennis court
  • Indoor pool (seasonal)
  • Indoor pool (all year)
  • Hiking
  • Hair cut
  • Spa/wellness packages
  • Pedicure
  • Entertainment staff
  • Body treatments
  • Manicure
  • Make up services
  • Massage
  • Hot spring bath
  • Spa and wellness centre
  • Fitness
  • Walking tours

Services

  • Barber/beauty shop
  • Room service
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Airport shuttle (additional charge)
  • Meeting/banquet facilities
  • Luggage storage
  • Shuttle service
  • Tour desk
  • Shared lounge/TV area
  • Fax/photocopying
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Shuttle service (additional charge)
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor pool (seasonal)

Parking

  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Wheelchair accessible

Pool and wellness

  • Pool bar
  • Pool with view
  • Swimming Pool
  • Plunge pool
  • Swimming pool
  • Sun umbrellas
  • Shallow end

Languages

  • English
  • Español

About the rooms

The accommodation has 87 rooms:

General

  • Air conditioning
  • Safety deposit box
  • Fan
  • Fire extinguisher
  • Private entrance
  • Tile/marble floor

Activities

  • Hot tub

Services

  • Wake-up service

Room Amenities

  • Socket near the bed
  • Clothes rack
  • Non-feather pillow
  • Adapter

Bathroom

  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Toilet
  • Bath
  • Towels/sheets (extra fee)
  • Bath or shower
  • Toilet paper
  • Towels
  • Walk-in shower
  • Shower
  • Private bathroom
  • Spa bath
  • Bidet

Media & Technology

  • Telephone
  • Cable channels
  • Flat-screen TV

Kitchen

  • Refrigerator

Outdoors

  • Terrace
  • Balcony
  • Outdoor furniture
  • Patio

View

  • Garden view
  • Pool view
  • Landmark view
  • Mountain view
  • View

Living Area

  • Sofa
  • Dining area
  • Seating Area
  • Desk

Bedroom

  • Linen
  • Cots
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Accessibility

  • Roll-in shower
  • Entire unit wheelchair accessible
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Adapted bath
  • Toilet with grab rails

Pool and wellness

  • Pool towels
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Indoor

Cost

Additional charge
Pool 2

Location

Outdoor

Cost

Free

Restaurants

Restaurants

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00 to 23:00
  • Minimum age for check-in: 18 years old

Check-out

Available 24 hours

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
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