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Hotel El Tucano Resort & Thermal Spa
About the property
Popularity
Good
General
759

Booking
7.6/10
420

Expedia
7.4/10
339
Main services
Multilingual staff
Airport Shuttle
Spa treatments
Minigolf
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Outdoor swimming pool
Business centre
Breakfast
Waterskiing
Terrace
Restaurant
Picnic
Luggage room
Garden
24-hour reception
Bar
Free Internet
Non-smoking establishment
Windsurfing
Meeting room
Hairdressing salon
Spa
Secure parking
Steam bath
Hydro-massage bath
Tennis
Snacks
Kayak
Pets not allowed
Hot springs
* Some services may carry an extra charge.
Guest reviews
7.4/10 Good
Cleanliness7.6/10
Staff and Service7.6/10
Amenities7.4/10
Property conditions and facilities6.8/10
Location7.2/10
Neighborhood7.6/10
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Information about the area
Alajuela, Costa RicaLocated in La Palmeria, Hotel El Tucano Resort & Thermal Spa is in the mountains, a 2-minute drive from Juan Castro Blanco National Park and 6 minutes from Aquas Zarcas Square. This spa resort is 28.4 mi (45.7 km) from Poás Volcano National Park and 29.2 mi (47 km) from Baldi Hot Springs.
Alajuela (Spanish pronunciation: [alaˈxwela]) is the second-largest city in Costa Rica after the capital, San José. It is also the capital of Alajuela Province.
Because of its location in the Costa Rican Central Valley, Alajuela is nowadays part of the conurbation of the Great Metropolitan Area. The city is the birthplace of Juan Santamaría, the national hero of Costa Rica and the figure who gives the name to the country's main international airport, which is south of Alajuela downtown.
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What’s nearby
- Juan Castro Blanco National Park - 1.5 km / 0.9 mi
- Aquas Zarcas Square - 6.3 km / 3.9 mi
- Quesada City Park - 9 km / 5.6 mi
- Laguna Río Cuarto - 24.5 km / 15.2 mi
- Proyecto Asis - 27.4 km / 17 mi
- Camara de Ganaderos de San Carlos - 27.7 km / 17.2 mi
Getting around
- (FON) La Fortuna/San Carlos, Arenal Airport, CR - 30.41 km
- (SJO) San Jose, Juan Santamaria Intl, CR - 45.22 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- WiFi available in all areas
- Facilities for disabled guests
Safety & security
- Fire extinguishers
- CCTV in common areas
Activities
- Hammam
- Facial treatments
- Body wrap
- Spa facilities
- Sauna
- Fitness centre
- Body scrub
- Hot tub/Jacuzzi
- Mini golf
- Steam room
- Spa lounge/relaxation area
- Waxing services
- Indoor pool
- Beauty Services
- Massage chair
- Tennis equipment
- Tennis court
- Indoor pool (seasonal)
- Indoor pool (all year)
- Hiking
- Hair cut
- Spa/wellness packages
- Pedicure
- Entertainment staff
- Body treatments
- Manicure
- Make up services
- Massage
- Hot spring bath
- Spa and wellness centre
- Fitness
- Walking tours
Services
- Barber/beauty shop
- Room service
- Car hire
- Ironing service
- Private check-in/check-out
- Airport shuttle (additional charge)
- Meeting/banquet facilities
- Luggage storage
- Shuttle service
- Tour desk
- Shared lounge/TV area
- Fax/photocopying
- 24-hour front desk
- Airport shuttle
- Babysitting/child services
- Shuttle service (additional charge)
- Currency exchange
- Laundry
- Business centre
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
Food & Drink
- Snack bar
- Restaurant
- Bar
- Kid meals
- Kid-friendly buffet
- Wine/champagne
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor pool (seasonal)
Parking
- Free parking
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Wheelchair accessible
Pool and wellness
- Pool bar
- Pool with view
- Swimming Pool
- Plunge pool
- Swimming pool
- Sun umbrellas
- Shallow end
Languages
- English
- Español
About the rooms
The accommodation has 87 rooms:
General
- Air conditioning
- Safety deposit box
- Fan
- Fire extinguisher
- Private entrance
- Tile/marble floor
Activities
- Hot tub
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Clothes rack
- Non-feather pillow
- Adapter
Bathroom
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Toilet
- Bath
- Towels/sheets (extra fee)
- Bath or shower
- Toilet paper
- Towels
- Walk-in shower
- Shower
- Private bathroom
- Spa bath
- Bidet
Media & Technology
- Telephone
- Cable channels
- Flat-screen TV
Kitchen
- Refrigerator
Outdoors
- Terrace
- Balcony
- Outdoor furniture
- Patio
View
- Garden view
- Pool view
- Landmark view
- Mountain view
- View
Living Area
- Sofa
- Dining area
- Seating Area
- Desk
Bedroom
- Linen
- Cots
- Wardrobe or closet
- Extra long beds (> 2 metres)
Accessibility
- Roll-in shower
- Entire unit wheelchair accessible
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Adapted bath
- Toilet with grab rails
Pool and wellness
- Pool towels
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
IndoorCost
Additional chargePool 2
Location
OutdoorCost
FreeRestaurants
Restaurants
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00 to 23:00
- Minimum age for check-in: 18 years old
Check-out
Available 24 hoursPets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property.Important information
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.