citizenM Boston Back Bay

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About the property

Well located in Boston, citizenM Boston Back Bay provides air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. The property features a bar, as well as a restaurant serving international cuisine. The accommodation offers a 24-hour front desk and luggage storage space for guests. At the hotel, each room is fitted with a desk. The private bathroom is equipped with a shower, free toiletries and a hairdryer. Guest rooms in citizenM Boston Back Bay are fitted with a TV and an iPad. A buffet, vegetarian or vegan breakfast is available at the property. Popular points of interest near the accommodation include Massachusetts Institute of Technology, Hynes Convention Center and Prudential Tower.

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Popularity

Very good

General

2757

Booking 8.9/10

2070

Expedia 9.2/10

687

Main services

TV lounge

Fitness

Free Internet

Non-smoking rooms

Express Check-in/Check-out

Contactless check-in/out

Wheelchair-accessible

Elevator

Breakfast

First aid kit

Internet access

Air conditioned

Fire extinguisher

Hypoallergenic room available

Restaurant

Security alarm

Smoke detector

Heating

Luggage room

24-hour reception

24-hour security

Bar

* Some services may carry an extra charge.

Guest reviews

9.2/10 Superb

Cleanliness9.6/10

Staff and Service9.2/10

Amenities9/10

Property conditions and facilities9.6/10

10 / 10

James

Parking situation is pretty terrible not close enough especially for the price you pay.

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7 Apr 2025

10 / 10

Malina

Great stay

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7 Apr 2025

10 / 10

Mariann

Very clean, staff were friendly. Different than other places I’ve stayed in that community areas are encouraged vs hanging out in your room. Excellent beds!

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7 Apr 2025

10 / 10

Sabrina

Window seal

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7 Apr 2025

Information about the area

Boston MA, United States of America

With a stay at citizenM Boston Back Bay in Boston (Fenway–Kenmore), you'll be steps from Newbury Street and 10 minutes by foot from Northeastern University. This hotel is 0.6 mi (0.9 km) from Fenway Park and 0.7 mi (1.1 km) from Copley Square.

Boston is the capital and largest city of the state of Massachusetts. One of the oldest cities in the United States, Boston was founded in 1630 by Puritan colonists from England and it is still considered the most European of the United States cities. Boston Common and Gardens is one of the city’s main attraction and is the starting point for Freedom Trail, dating back to 1634. This central public park is loved by locals as well as visitors. The Massachusetts State Building, with its gold dome, cannot be missed. It is the seat of the Massachusetts government. Faneuil Hall constructed in 1742, was an important meeting hall. Today there's a market that offers many places to eat and shop. A famous historical neighbourhood of Boston is Beacon Hill, amidst its well preserved streets, you will feel like you've gone back in time. Trinity Church is said to be one of the greatest buildings in the country and is well worth a visit. Worldwide famous and considered to be the world's greatest academic institution, Harvard University offers tours of its campus to soak in the wonderful ambiance. Many important buildings with diverse architecture styles are located at Copley Square. It is also the site of the Boston Marathon's finish line. Boston is the perfect city for history lovers. Boston's rich colonial and Revolutionary history bring visitors to this city all year round. Exploring Boston on foot allows for new and exciting sights and adventures with every step. Each neighbourhood of Boston is different and has its own distinct style and culture.

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What’s nearby

Newbury Street - 0.1 km / 0.1 mi
Commonwealth Avenue Mall - 0.1 km / 0.1 mi
Boylston Street - 0.2 km / 0.1 mi
Berklee College of Music - 0.3 km / 0.2 mi
Hynes Convention Center - 0.5 km / 0.3 mi
The Shops at Prudential Center - 0.6 km / 0.4 mi

Getting around

route 128 railway stn , boston, us - 2.8 km
boston ma, south railway station , boston ma, us - 2.81 km
boston, south station bus stop, us - 2.74 km
boston (harbour), us - 3.64 km
(BOS) Boston, General Edward Lawrence Logan Intl, US - 7.11 km

About accommodation

General

Air conditioning
Allergy-free room
Heating
Non-smoking throughout
WiFi available in all areas
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Fitness centre

Accessibility

Wheelchair accessible

Services

24-hour front desk
Express check-in/check-out
Private check-in/check-out
Luggage storage
Shared lounge/TV area

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed

Reception services

Invoice provided

Physical distancing

Contactless check-in/check-out
Cashless payment available

Food & Drink

Restaurant
Bar

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Languages

English

About the rooms

The accommodation has 379 rooms:

Bedroom

Linen
Wardrobe or closet

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Carbon monoxide sources
Heating
Iron
Key card access
Smoke alarm
Carbon monoxide detector

Accessibility

Accessible by lift
Upper floors accessible by elevator

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Toilet paper
Hairdryer
Shampoo
Toilet
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
iPad
iPod dock

Physical distancing

Single-room air conditioning for guest accommodation

Kitchen

Refrigerator

Living Area

Desk

*Some services may only be available in specific rooms or upon request.

Restaurants

canteenM

Access for guests and visitors
No reservation required

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 11:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

Important information

Optional fees

Fee for buffet breakfast: approximately USD 20 per person
Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Guests can access their rooms with a mobile device.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.