Golden Palace Hotel Lombok

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Golden Palace Hotel Lombok, Outdoor pool

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Golden Palace Hotel Lombok, Breakfast area

Golden Palace Hotel Lombok, View from room

Golden Palace Hotel Lombok, Fitness facility

Golden Palace Hotel Lombok, Treatment room

Golden Palace Hotel Lombok, Karaoke room

Golden Palace Hotel Lombok, Bar (on property)

Golden Palace Hotel Lombok, Reception hall

Golden Palace Hotel Lombok, Indoor wedding

Golden Palace Hotel Lombok, Meeting facility

Golden Palace Hotel Lombok, Outdoor dining

About the property

Near Mataram Mall. Stay in one of 198 guestrooms featuring LED televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Cendrawasih, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Popularity

8.9

Very good

General

143

Booking 8.7/10

Expedia 9.2/10

Main services

Airport Shuttle

Spa treatments

Hotel safe

BBQ Facilities

Wheelchair-accessible

Shop

Outdoor swimming pool

Coffee

Business centre

Terrace

Restaurant

Picnic

Luggage room

Garden

24-hour reception

Bar

TV lounge

Dry cleaning and laundry

Fitness

Free Internet

Elevator

karaoke

Newspapers

Spa

Snacks

Pets not allowed

* Some services may carry an extra charge.

Guest reviews

9.2/10 Superb

Cleanliness9/10

Staff and Service9.2/10

Amenities10/10

Property conditions and facilities9/10

Location8.8/10

Neighborhood8/10

10 / 10

Verified traveler

Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!

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30 Jan 2020

8 / 10

Eng Seng

Everything is ok except this time there is a cockroach in the room

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24 Aug 2019

10 / 10

Lynne

Comfortable stay and breakfast was great

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29 Apr 2019

10 / 10

Lynne

Breakfast with lots of variety. Comfortable bed

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24 Apr 2019

Information about the area

Mataram, Indonesia

With a stay at Golden Palace Hotel Lombok in Mataram, you'll be within a 5-minute drive of Mataram Mall and Pura Meru. This spa hotel is 9.9 mi (15.9 km) from Senggigi Beach and 1.2 mi (1.9 km) from Mayura Park.

Mataram is the capital of the Indonesian province of West Nusa Tenggara. The city is surrounded on all the landward sides by (but is not administratively contained within) West Lombok Regency (Kabupaten Lombok Barat) and lies on the western side of the island of Lombok, Indonesia. It is also the largest city of the province, and had a population of 402,296 at the 2010 Census;[3] the latest official estimate (as at January 2014) is 420,941. In addition to serving as the provincial capital, Mataram has also become the center of government, education, commerce, industry and services. Three towns constitute the Mataram area; from west to east, these are Ampenan, Mataram, and Cakranegara. They are distinct towns, but run together. Broadly, Ampenan is an aging seaport city, Mataram is the governmental and office center for the province, and Cakranegara is the major commercial center on the island. The city is administratively divided into six districts (kecamatan), namely Ampenan, Cakranegara, Mataram, Pejanggik, Selaparang, and Sekarbela. The Mataram area contains 50 Kampungs (villages/neighbourhoods) and 297 (RT) kampung sub-sections.

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What’s nearby

Mataram Mall - 0.7 km / 0.4 mi
Pura Meru - 1.8 km / 1.1 mi
Mayura Park - 1.9 km / 1.2 mi
Lombok Epicentrum Mall - 2.1 km / 1.3 mi
Mataram Immigration Office - 3.5 km / 2.2 mi
Islamic Center NTB - 3.6 km / 2.3 mi

Getting around

(AMI) Mataram, Selaparang, ID - 4.75 km
senggigi (harbour), id - 13.54 km
(DPS) Denpasar, Bali Ngurah Rai, ID - 106.33 km
(LOP) Praya, Lombok International Airport, ID - 24.9 km
(SWQ) Sumbawa Island, Sumbawa Besar Airport, ID - 142.36 km

About accommodation

General

Safety deposit box
Family rooms
Non-smoking throughout
Designated smoking area
Non-smoking rooms
Lift

Activities

Sauna
Karaoke
Fitness centre
Spa and wellness centre
Fitness

Services

Valet parking
Room service
Airport shuttle (additional charge)
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Coffee house on site
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)

Parking

Free parking
Parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool

Transport

Airport drop off
Airport pick up

Languages

English

About the rooms

The accommodation has 198 rooms:

Bedroom

Linen
Wardrobe or closet

General

Interconnected room(s) available
Ironing facilities
Trash cans
Hardwood or parquet floors
Fire extinguisher
Tile/marble floor
Soundproofing
Key card access
Smoke alarm

Accessibility

Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Clothes rack
Non-feather pillow
Drying rack for clothing

Pool and wellness

Pool towels

Bathroom

Body soap
Free toiletries
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Toothbrush

Media & Technology

TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Refrigerator
Electric kettle

View

City view
Garden view
Pool view
Landmark view
View
Mountain view

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Cendrawasih Restaurant

Guests only
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Public

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Service animals not allowed Pets not allowed

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Optional fees

Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children
Airport shuttle fee: IDR 300000.00 per vehicle (one way)
Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.