Renaissance Cancun Resort & Marina

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About the property

Renaissance Cancun Resort & Marina is located in Puerto Cancun, just 10 minutes from Downtown .The hotel is next to the Marina Town Center, a largest shopping center with various options between commercial stores, restaurants, and even a VIP cinema. The Marina is in front of the hotel and the Puerto Cancun Golf Course is just a few meters.

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Popularity

9.2

Superb

General

1939

Booking 9/10

999

Expedia 9.4/10

940

Main services

Entertainment Area

Parasols

Express Check-in/Check-out

Safe

Jacuzzi

Wheelchair-accessible

Swimming Pool

Business centre

Breakfast

First aid kit

Ironing set

Fax

Terrace

Internet access

Air conditioned

Fire extinguisher

Restaurant

Outdoor furniture

Luggage room

Room service

24-hour security

Medical service

Bar

Car hire

Housekeeping

TV lounge

Laundry service

Free Internet

Non-smoking rooms

Valet parking

Soundproof room

Desk

Special dietary options

Elevator

Family rooms

Meeting room

Sauna

Security alarm

Currency exchange facilities

Smoke detector

Accessible parking

Disability-friendly bathroom

Cellar / Wine tasting

* Some services may carry an extra charge.

Guest reviews

9.4/10 Superb

Cleanliness9.4/10

Staff and Service9.4/10

Amenities9.2/10

Property conditions and facilities9.4/10

10 / 10

Irma

We have visited Cancun several times and always return to this hotel for the value we receive for our money. The facility is kept clean, service is great and the location with plenty shopping and restaurants is second to none.

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4 Mar 2025

10 / 10

Isneivy

Me encanto super limpio el Aire Acondicionado funciona super bn y excelente attention al cliente , super bien hubicado .

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2 Mar 2025

10 / 10

David

We really enjoyed our stay. The hotel is connected to a beach club and we spent a lot of time there. The staff were amazing and the restaurants, both in the hotel and the adjoining mail, were outstanding!

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27 Feb 2025

10 / 10

Jeremy

Staff is very polite. Nice place to stay!

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26 Feb 2025

Information about the area

Cancun, Mexico

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 2.66 km
ultramar puerto juárez ferry port terminal, mx - 2.54 km
playa tortugas ferry pier, mx - 4.61 km
puerto juarez, terminal maritima puerto juarez, mx - 3.02 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 14.86 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 11.63 km
(TQO) Tulum, Tulum, MX - 141.79 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Non-smoking throughout
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Live music/performance
Hot tub/Jacuzzi
Sauna
Happy hour
Fitness centre
Fitness

Services

Valet parking
Room service
Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Meeting/banquet facilities
Luggage storage
Concierge service
Dry cleaning
Tour desk
Daily housekeeping
Shared lounge/TV area
Fax/photocopying
24-hour front desk
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Cashless payment available

Food & Drink

Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized
Breakfast takeaway containers

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Terrace
Sun terrace
Outdoor furniture

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Accessibility

Visual aids: Braille
Wheelchair accessible
Toilet with grab rails

Pool and wellness

Pool bar
Swimming Pool
Swimming pool
Sun umbrellas
Infinity pool

Reception services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 180 rooms:

Bedroom

Alarm clock
Cots
Wardrobe or closet

General

Air conditioning
Ironing facilities
Trash cans
Safety deposit box
Private entrance
Iron
Tile/marble floor
Soundproofing
Key card access
Smoke alarm
Laptop safe

Services

Wake-up service

Room Amenities

Sofa bed
Socket near the bed
Clothes rack

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath or shower
Additional toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Private bathroom
Toothbrush

Media & Technology

TV
Telephone
Radio
Cable channels
Pay-per-view channels
Flat-screen TV
iPod dock

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Concierge services

Kitchen

Coffee machine
Cleaning products
Dining table

Outdoors

Balcony

View

City view
Sea view
Lake view
Landmark view
View

Living Area

Sofa
Seating Area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Restaurant Kaajal

Access for guests and visitors
Reservation required

Litoral

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

From January 1 to January 31, 2023, a cleaning fee of $67.42 MXN or 3.60 USD (payment in US dollars) will be charged.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property will not accommodate hen, stag or similar parties.