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Renaissance Cancun Resort & Marina
About the property
Popularity


Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Cancun, MexicoWith a stay at Renaissance Cancun Resort & Marina in Cancun (Zona Hotelera), you'll be a 4-minute drive from Puerto Cancun Golf Course and 5 minutes from Langosta Beach. This hotel is 5.4 mi (8.7 km) from Cancun Convention Center and 7 mi (11.3 km) from La Isla Shopping Mall.
What’s nearby
- Puerto Cancun Marina Town Center - 0.1 km / 0.1 mi
- Las Perlas Beach - 1.6 km / 1 mi
- Puerto Cancun Golf Course - 1.9 km / 1.2 mi
- Ceviche Square - 2.3 km / 1.4 mi
- Playa Tortugas - 2.5 km / 1.5 mi
- Benito Juarez Municipal Building - 2.5 km / 1.5 mi
Getting around
- xcaret ferry terminal, mx - 2.66 km
- ultramar puerto juárez ferry port terminal, mx - 2.54 km
- playa tortugas ferry pier, mx - 4.61 km
- puerto juarez, terminal maritima puerto juarez, mx - 3.02 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 14.86 km
- (ISJ) Isla Mujeres, Isla Mujeres, MX - 11.63 km
- (TQO) Tulum, Tulum, MX - 141.79 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Family rooms
- Non-smoking throughout
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Live music/performance
- Hot tub/Jacuzzi
- Sauna
- Happy hour
- Fitness centre
- Fitness
Services
- Valet parking
- Room service
- Express check-in/check-out
- Car hire
- Ironing service
- Private check-in/check-out
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Shared lounge/TV area
- Fax/photocopying
- 24-hour front desk
- Currency exchange
- Laundry
- Business centre
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Kid meals
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Terrace
- Sun terrace
- Outdoor furniture
Parking
- Parking garage
- Free parking
- Parking
- Private parking
- Accessible parking
- Parking on site
Accessibility
- Visual aids: Braille
- Wheelchair accessible
- Toilet with grab rails
Pool and wellness
- Pool bar
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Infinity pool
Reception services
- Invoice provided
Languages
- English
- Español
About the rooms
The accommodation has 180 rooms:
Bedroom
- Alarm clock
- Cots
- Wardrobe or closet
General
- Air conditioning
- Ironing facilities
- Trash cans
- Safety deposit box
- Private entrance
- Iron
- Tile/marble floor
- Soundproofing
- Key card access
- Smoke alarm
- Laptop safe
Services
- Wake-up service
Room Amenities
- Sofa bed
- Socket near the bed
- Clothes rack
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath or shower
- Additional toilet
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Private bathroom
- Toothbrush
Media & Technology
- TV
- Telephone
- Radio
- Cable channels
- Pay-per-view channels
- Flat-screen TV
- iPod dock
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
Exclusive services
- Concierge services
Kitchen
- Coffee machine
- Cleaning products
- Dining table
Outdoors
- Balcony
View
- City view
- Sea view
- Lake view
- Landmark view
- View
Living Area
- Sofa
- Seating Area
- Desk
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
Restaurant Kaajal
- Access for guests and visitors
- Reservation required
Litoral
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Available in public areasConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: USD 12 per accommodation, per night
We have included all charges provided to us by the property.
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 36 for adults and USD 22 for children
- Fee for in-room wireless internet: USD 15 per day (rates may vary)
- Fee for wireless internet in public areas: USD 15 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).