فندق أراليا جرين هيلز

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Description de l’hôtel

Nestled in the heart of Nuwara Eliya City Center, the Hotel is an ideal spot from which to discover Nuwara Eliya. The excitement of the city center is only 2.8 km away. With its convenient location, the hotel shows easy access to the city's must-see destinations.The facilities and services provided by the Hotel ensure a pleasant stay for guests.The rooms in the hotel exude an atmosphere of total peace and harmony. An excellent location make the Hotel the perfect base from which to enjoy the stay in Nuwara Eliya.

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Popularite

8,9

Très bien

Générale

2817

Tripadvisor 9/10

2557

Booking 7,6/10

226

Expedia 7,2/10

Principaux services

Wi-Fi

Chambres fumeur

Parking

Accessible aux personnes à mobilité réduite

Réception ouverte 24h/24

Services inclus

Wi-Fi

Parking

* Certains services peuvent avoir un supplément de facturation

Commentaires des clients

7.2/10 Good

Cleanliness8/10

Staff and Service7.4/10

Amenities8/10

Property conditions and facilities7.4/10

Location8/10

Neighborhood6.8/10

2 / 10

Radhika

The room was okay. But the bathroom was gross. It smelled. And the shower head sprayed water everywhere. The worst thing about the hotel was that it was soooo loud. There was an annoying loud noise outside our window, the whole night! And also this buzzing sound from inside the hotel, we were on the same floor as the pool—maybe there. I couldn’t figure it out. But I couldn’t sleep all night!

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13 Jan 2025

10 / 10

Jennifer

I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home

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26 Aug 2024

4 / 10

Verified traveler

Physical plant is okay, but service is terrible

The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff. There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night.

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6 Jul 2023

10 / 10

Kanchana

Beautiful hotel, with good food, great service

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25 May 2023

Information about the area

Nuwara Eliya, Sri Lanka

Nuwara Eliya is a city in the hill country of the Central Province, Sri Lanka. The city is the administrative capital of Nuwara Eliya District, with a picturesque landscape and temperate climate. Is considered to be the most important location for tea production in Sri Lanka. The city is overlooked by Pidurutalagala, the tallest mountain in Sri Lanka. Nuwara Eliya is known for its temperate, cool climate – the coolest area in Sri Lanka. The town's attractions include the golf course, trout streams, Victoria Park, and boating or fishing on Lake Gregory. Victoria Park is an attractive and well-used oasis. The city is a base for visits to Horton Plains National Park. The plains have a well-visited tourist attraction at World's End — a sheer precipice with a 1050 m drop. 'Lovers Leap' is a spectacular waterfall set among tea plantation a short walk from the town of Nuwara Eliya. It falls a height of 30m in a long cascading sheet of water.

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What’s nearby

Victoria Park of Nuwara Eliya - 0.47 km
Nuwara Eliya Golf Club - 0.55 km
Nuwara Eliya Post Office - 0.56 km
Royal Colombo Golf Club - 0.61 km
Mackwoods Museum - 0.66 km
Single Tree Hill - 1.04 km

Getting around

(HRI) Mattala, Mattala Rajapaksa Intl., LK - 85.65 km

About accommodation

General

Safety deposit box
Soundproof rooms
Family rooms
Heating
Non-smoking throughout
Designated smoking area
Minimarket on site
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
Key access
24-hour security
Security alarm
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Billiards
Facial treatments
Body wrap
Spa facilities
Sauna
Happy hour
Golf course (within 3 km)
Fitness centre
Themed dinner nights
Body scrub
Hot tub/Jacuzzi
Steam room
Bike tours
Spa lounge/relaxation area
Waxing services
Indoor pool
Beauty Services
Cycling
Live music/performance
Light therapy
Indoor pool (all year)
Spa/wellness packages
Pedicure
Evening entertainment
Entertainment staff
Body treatments
Manicure
Make up services
Massage
Hair treatments
Spa and wellness centre
Fitness

Services

Express check-in/check-out
Car hire
Ironing service
Private check-in/check-out
Airport shuttle (additional charge)
Concierge service
Shuttle service
Dry cleaning
Tour desk
Packed lunches
Fax/photocopying
Lockers
24-hour front desk
Airport shuttle
Trouser press
Currency exchange
Business centre
Valet parking
Room service
Strollers
Meeting/banquet facilities
Daily housekeeping
Shared lounge/TV area
Babysitting/child services
Shuttle service (additional charge)
Grocery deliveries
Laundry

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Kid meals
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture
BBQ facilities

Parking

Parking garage
Free parking
Parking
Private parking
Accessible parking
Parking on site

Pool and wellness

Swimming Pool
Swimming pool
Fence around pool
Heated pool
Kids' pool

Entertainment and family services

Board games/puzzles

Languages

العربية
English
中文

About the rooms

The accommodation has 21 rooms:

General

Hardwood or parquet floors
Key access
Fire extinguisher
Carpeted
Iron
Smoke alarm
Laptop safe
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Lockers
Heating
Hypoallergenic
Private entrance
Soundproofing
Key card access

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Socket near the bed
Clothes rack
Non-feather pillow
Adapter

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Additional toilet
Toilet paper
Bathrobe
Slippers
Shower
Towels
Walk-in shower
Private bathroom
Spa bath
Bidet
Toothbrush

Media & Technology

Satellite channels
TV
Telephone
Video
Blu-ray player
Radio
Cable channels
Pay-per-view channels
Flat-screen TV

Physical distancing

Single-room air conditioning for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Kitchenette
Cleaning products
Refrigerator
Wine glasses
Tumble dryer
Kitchenware
Dining table
Electric kettle

Outdoors

Balcony

View

City view
Garden view
Landmark view
View

Living Area

Sofa
Seating Area
Dining area
Desk
Fireplace

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

Layout

Window

Accessibility

Entire unit wheelchair accessible
Accessible by lift
Upper floors accessible by stairs only
Adapted bath
Toilet with grab rails
Upper floors accessible by elevator

Entertainment and family services

Board games/puzzles
Child safety socket covers

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Adults only

Cost

Free

Restaurants

Glenfall Restaurant

Access for guests and visitors
Reservation required

Marigold Restaurant

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 14:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds available subject to availability at this property. Cots available subject to availability at this property.

Important information

Please note that kids from 6 - 11 years of age will be charged 50% of the meal charges, when sharing parents bed (maximum 2 kids with parents in a room) Triple rooms have 3 beds and due to insufficient space there is no space for extra beds.