Rendezvous Heritage Hotel Queenstown

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Rendezvous Heritage Hotel Queenstown, Exterior

Rendezvous Heritage Hotel Queenstown, Room

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Rendezvous Heritage Hotel Queenstown, Restaurant

Rendezvous Heritage Hotel Queenstown, Pool

Rendezvous Heritage Hotel Queenstown, Lobby

Rendezvous Heritage Hotel Queenstown, Reception

Rendezvous Heritage Hotel Queenstown, View from room

Rendezvous Heritage Hotel Queenstown, Indoor/outdoor pool

Rendezvous Heritage Hotel Queenstown, Fitness facility

Rendezvous Heritage Hotel Queenstown, Treatment room

Rendezvous Heritage Hotel Queenstown, Bicycling

Rendezvous Heritage Hotel Queenstown, Equipment storage

Rendezvous Heritage Hotel Queenstown, Property amenity

Rendezvous Heritage Hotel Queenstown, Breakfast meal

Rendezvous Heritage Hotel Queenstown, Bar (on property)

Rendezvous Heritage Hotel Queenstown, Lounge

Rendezvous Heritage Hotel Queenstown, Meeting facility

Rendezvous Heritage Hotel Queenstown, Front of property - evening/night

Rendezvous Heritage Hotel Queenstown, Lake

Rendezvous Heritage Hotel Queenstown, Exterior detail

Description de l’hôtel

Near Mt Crichton Loop Track. Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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Popularite

8,2

Très bien

Générale

5682

Tripadvisor 8/10

2324

Booking 8,2/10

2439

Expedia 8,8/10

919

Principaux services

Personnel multilingue

Parachutisme

Parasols

Coffre-fort

Équipements pour barbecue

Accessible aux personnes à mobilité réduite

Boutique

Piscine extérieure

Poste informatique

Centre d’affaires

Terrasse

Service de location de vélos

Local à skis

Restaurant

Consigne bagages

Parcours de golf (à moins de 2 miles)

Salle de conférence

Jardin

Réception ouverte 24h/24

Écotours

Bar

Salle de télévision

Nettoyage à sec et blanchisserie

Internet gratuit

Zone fumeur

Ascenseur

Voile

Salle de réunion

Journaux

Sauna

Bibliothèque

École de ski

Chaises longues

Ski

Snowboard

Stationnement accessible

Bain hydromassant

Location de motos

Kayak

Animaux non admis

* Certains services peuvent avoir un supplément de facturation

Commentaires des clients

8.8/10 Very good

Cleanliness9/10

Staff and Service9/10

Amenities8.6/10

Property conditions and facilities8.6/10

2 / 10

Mandeep

Bedsheet had broken glass. Both kids got cuts from it. One on the leg and one near eye. We got free parking in compensation. That’s the level of service. We did not create scene. Will not recommend at all

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15 Apr 2025

10 / 10

Janet

I like the location of the hotel and my room has nice view of the lake.

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14 Apr 2025

10 / 10

arran

Great facilities and great service

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13 Apr 2025

6 / 10

Dawn

We were totally underwhelmed by this hotel. We booked it because the reviews are good, but honestly felt we must have been in a different place to the reviews! Hotel felt old and worn. The walk to town is long with a long hill hike coming back. It’s $15 per night for parking. We didn’t get our complimentary drinks and had to ask for them. Reception seemed chaotic. We requested twin beds and didn’t get them. The pool was chilly. The water pressure in the shower was crazy strong and water sprayed all over the bathroom when you put the shower on. The toiletries in the bathroom were meagre. Overall we were disappointed and although the stay was fine, we wouldn’t go back. We didn’t book a lake view room and perhaps you get treated as second class if you don’t! Next time I’d look for something closer to the centre of town. Queenstown, however, we loved and would happily go back and spend longer time in.

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12 Apr 2025

Information about the area

Queenstown, New Zealand

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.4 km) from SKYCITY Wharf Casino.

Queenstown is a resort town in Otago in the south-west of New Zealand's South Island. It is built around an inlet called Queenstown Bay on Lake Wakatipu, a long thin Z-shaped lake formed by glacial processes, and has spectacular views of nearby mountains such as The Remarkables, Cecil Peak, Walter Peak and just above the town; Ben Lomond and Queenstown Hill. One of the best views is from the top of Bob's Peak reached by the Skyline Gondola. Breathtaking views of Coronet Peak, The Remarkables mountain range and across Lake Wakatipu to Cecil and Walter Peaks.

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What’s nearby

Mt Crichton Loop Track - 0.1 km / 0.1 mi
Lake Wakatipu - 1.1 km / 0.7 mi
SKYCITY Wharf Casino - 1.4 km / 0.9 mi
Steamer Wharf - 1.5 km / 0.9 mi
Creative Queenstown Arts & Crafts Market - 1.6 km / 1 mi
TSS Earnslaw Steamship - 1.6 km / 1 mi

Getting around

(ZQN) Queenstown International, Queenstown, NZ - 7.8 km
(DUD) Dunedin, Dunedin, NZ - 156.53 km

About accommodation

General

Air conditioning
Safety deposit box
Allergy-free room
Family rooms
Heating
Non-smoking throughout
Designated smoking area
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access

Activities

Cycling
Hot tub/Jacuzzi
Sauna
Skiing
Fitness centre
Hiking
Fitness

Services

Express check-in/check-out
Ironing service
Meeting/banquet facilities
Luggage storage
Concierge service
Shuttle service
Dry cleaning
Tour desk
Daily housekeeping
Fax/photocopying
24-hour front desk
Shuttle service (additional charge)
Currency exchange
Laundry
Business centre

Safety features

First aid kit available
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests

Physical distancing

Cashless payment available

Food & Drink

Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)
Fruits

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Property is cleaned by professional cleaning companies

Food & drink safety

Delivered food is securely covered
All plates, cutlery, glasses and other tableware have been sanitized

Ski

Ski storage

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Private parking
Parking on site

Accessibility

Wheelchair accessible

Pool and wellness

Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Languages

English
Español

About the rooms

The accommodation has 191 rooms:

Bedroom

Alarm clock
Linen
Cots
Wardrobe or closet

General

Air conditioning
Interconnected room(s) available
Ironing facilities
Trash cans
Safety deposit box
Key access
Heating
Carpeted
Iron
Key card access
Smoke alarm

Accessibility

Roll-in shower

Services

Wake up service/Alarm clock
Wake-up service

Room Amenities

Sofa bed
Fold-up bed

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bath
Bath or shower
Toilet paper
Bathrobe
Shower
Towels
Walk-in shower
Private bathroom

Media & Technology

Satellite channels
TV
Telephone
Radio
Cable channels
Flat-screen TV
CD player

Food & Drink

Tea/Coffee maker

Kitchen

Coffee machine
Kitchenette
Stovetop
Dishwasher
Toaster
Washing machine
Microwave
Refrigerator
Wine glasses
Kitchenware
Dining table
Electric kettle

Outdoors

Balcony
Outdoor furniture

View

Lake view
View

Living Area

Sofa
Seating Area
Dining area
Desk

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Restaurant #1

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

NZ$15.00 per day

Internet

Coverage

Available in the rooms

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 10:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional fees

Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
Covered self parking fee: NZD 15 per night
Rollaway bed fee: NZD 65.0 per day
Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The seasonal pool will be open from January to December.
Pool access available from 6:00 AM to 11:00 PM.
Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.