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Volcano Lodge Hotel & Thermal Experience
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Berkenaan tempat
Kepopularan
Tripadvisor
9/10
4276
Booking
8.9/10
1663
Expedia
9.2/10
932
Perkhidmatan utama
Wi-fi
kaunter penyambut tetamu 24 jam
Wi-fi
* Semua perkhidmatan mungkin dikenakan cas tambahan
Ulasan
9.2/10 Superb
Cleanliness9.2/10
Staff and Service9.4/10
Amenities9.2/10
Property conditions and facilities9/10
Steve
Nice layout with a lot of trees and flowers. The rooms were a little dated.
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31 Mar 2025
Cristi
Restaurant food very expensive and not very good. Not allowed to bring snacks or drinks in pool area was a unfortunate. Hotel grounds were well kept and rooms were clean
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29 Mar 2025
Nancy
The property was very outdated. We had the king size bed room with a private thermal pool. It was just okay. Nothing special and probably wouldn’t have spent the extra money for the private thermal. The sauna on the property is tiny and the hot springs was basic. You have to rent towels by handing in tickets and if you lose it, it’s $20/towel. The employees always look annoyed when they have to give towels out as they are doing multiple jobs, i.e, bartending, servers, host at the restaurant. They look a bit overwhelmed….. The property is VERY large so if you’re not renting a car and your room happens to be further in the back, it can easily be a 1/2-3/4 mile walk to the reception.
The only great thing about our stay is the breakfast which was buffet style and had a great spread. Would most likely try another place when we return to La Fortuna
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28 Mar 2025
claudia
Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service.
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27 Mar 2025
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Information about the area
Arenal, Costa RicaArenal is situated north of San Jose. An active volcano, waterfalls, hot springs, and a big lake is what makes Arenal an interesting place to visit. The volcano is visible from all parts of the Arenal area and you can actually feel the volcano too, there are tremors and small eruptions constantly. There is a very nice, safe path through the rain forest. The scenery is beautiful along with all the animals and nature. It is relaxing just taking in the sights. The volcano is the area’s main draw, but there are plenty of things to do around the Volcano. Enjoying the beauty of the hot springs, water rafting, visiting the Arenal Butterfly Conservatory and going on one of the many hiking tours, which display all the natural beauty and wildlife. In one of the hiking tours you can go unguided and follow the path which leads to a beautiful waterfall. It is quite lovely to cool off in the waterfall after that long hike.
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What’s nearby
- Volcán Arenal - 0.08 km
- Arenal Park, Costa Rica - 2.29 km
- Cerro Chato Lagoon - 2.8 km
- Volcán Chato - 2.85 km
- Arenal Ecoglide Park - 3.21 km
- Mirador el Silencio - 3.75 km
Getting around
- (FON) La Fortuna/San Carlos, Arenal Airport, CR - 6.16 km
- (ARE) Arecibo, Antonio Juarbe Pol Airport, PR - 2129.07 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Non-smoking throughout
- Minimarket on site
- Non-smoking rooms
- Facilities for disabled guests
Safety & security
- Fire extinguishers
- Key access
- 24-hour security
- Smoke alarms
- Key card access
Activities
- Live music/performance
- Billiards
- Happy hour
- Live sport events (broadcast)
- Games room
- Children's playground
- Hiking
- Hot tub/Jacuzzi
- Steam room
- Horse riding
- Darts
- Bike tours
- Hot spring bath
- Open-air bath
- Walking tours
Services
- Room service
- Car hire
- Airport shuttle (additional charge)
- Luggage storage
- Shuttle service
- Tour desk
- Packed lunches
- Daily housekeeping
- Shared lounge/TV area
- Lockers
- 24-hour front desk
- Airport shuttle
- Shuttle service (additional charge)
- Currency exchange
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
- Kid meals
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Free parking
- Parking
- Accessible parking
- Parking on site
Pool and wellness
- Pool bar
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Kids' pool
Transport
- Airport drop off
- Airport pick up
Entertainment and family services
- Board games/puzzles
Languages
- English
- Español
About the rooms
The accommodation has 63 rooms:
General
- Air conditioning
- Safety deposit box
- Fan
- Key access
- Key card access
Activities
- Hot tub
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Clothes rack
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Shower cap
- Toilet
- Bath
- Bath or shower
- Toilet paper
- Bathrobe
- Slippers
- Shower
- Towels
- Walk-in shower
- Private bathroom
- Toothbrush
Media & Technology
- TV
- Telephone
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Bottle of water
- Wine or champagne
Exclusive services
- Access to private pool
Kitchen
- Coffee machine
- Refrigerator
Outdoors
- Terrace
- Private pool
- Balcony
- Patio
View
- Garden view
- View
- Inner courtyard view
Living Area
- Desk
Bedroom
- Cots
- Wardrobe or closet
Accessibility
- Entire unit wheelchair accessible
- Entire unit located on ground floor
- Adapted bath
- Toilet with grab rails
Pool and wellness
- Pool with a view
- Pool towels
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 2 pools:
Pool 1
Location
OutdoorCost
FreePool 2
Location
OutdoorAccess
Kid-friendlyCost
FreeRestaurants
Surá Bar & Bistro
- Access for guests and visitors
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Available in public areasConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots available subject to availability at this property.Important information
There are 4 rooms specially adapted for guests with reduced mobility.
Please note guests must present the credit card used to guarantee the reservation upon arrival.
Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.