travelc.afterEveryAjax() travelc.tooltips.initHoverTooltips(); travelc.tooltips.initHoverTooltips();
Asheville NC
Four Points by Sheraton Asheville Downtown
Reserve rooms

About the property

Near Harrah's Cherokee Center - Asheville. Make yourself at home in one of the 150 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a ballroom.

Enjoy a satisfying meal at Chop House serving guests of Four Points by Sheraton Asheville Downtown. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Popularity

7.7
Good
General
2419
brand
Tripadvisor 7/10
1046
brand
Booking 7.6/10
417
brand
Expedia 8.4/10
956

Main services

Spa & Wellness Centre
Hotel safe
BBQ Facilities
Wheelchair-accessible
Shop
Swimming Pool
Business centre
Ski equipment hire (on site)
Restaurant
Bed Linen
Horse riding
Golf Course (within 2 miles)
Conference room
24-hour reception
Ecotours
No single-use straws
Basketball
Housekeeping
Dry cleaning and laundry
Cycling
Free Internet
No single-use plastics
Non-smoking establishment
Fireplace
Service Animal allowed
Pets allowed
Elevator
Meeting room
Hiking
Change of towel (on request)
Ski school
Skiing
Snowboarding
Accessible parking
Late Check-out
Rock climbing
Casino
Kayak
Hot springs

* Some services may carry an extra charge.

Guest reviews

8.4/10 Very good
Cleanliness8.4/10
Staff and Service9/10
Amenities8/10
Property conditions and facilities7.8/10
Neighborhood10/10

10 / 10

Chantelle
The staff was great.
10 Apr 2025

8 / 10

David
Comfortable and clean
9 Apr 2025

10 / 10

HEATHER
Perfect hotel for walking downtown Asheville!
8 Apr 2025

10 / 10

Krystal
Walking distance to downtown
7 Apr 2025

Information about the area

Asheville NC, United States of America

A stay at Four Points by Sheraton Asheville Downtown places you in the heart of Asheville, within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. This hotel is 5.1 mi (8.2 km) from Biltmore Estate and 7.2 mi (11.6 km) from Asheville Outlets.

is a city in and the county seat of Buncombe County, North Carolina, United States It is the largest city in Western North Carolina, and the 11th largest city in North Carolina

What’s nearby

  • Asheville Masonic Temple - 0.1 km / 0.1 mi
  • Center for Craft, Creativity and Design - 0.2 km / 0.1 mi
  • Asheville Gem Mine - 0.2 km / 0.1 mi
  • Black Mountain College Museum - 0.2 km / 0.1 mi
  • Asheville Community Theatre - 0.2 km / 0.1 mi
  • Thomas Wolfe Memorial - 0.3 km / 0.2 mi

Getting around

  • (AVL) Asheville, Asheville Regional Airport, US - 18.07 km
  • (GSP) Greenville, Greenville-Spartanburg International, US - 83.81 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Allergy-free room
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • Pets allowed
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • Smoke alarms
  • Key card access

Activities

  • Golf course (within 3 km)
  • Fitness centre

Services

  • Fax/photocopying
  • ATM/cash machine on site
  • 24-hour front desk
  • Express check-in/check-out
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Meeting/banquet facilities
  • Concierge service
  • Dry cleaning
  • Shared lounge/TV area
  • Business centre

Safety features

  • First aid kit available
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas

Physical distancing

  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Restaurant
  • Bar
  • Wine/champagne
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Sun terrace

Parking

  • Free parking
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Pool and wellness

  • Swimming pool

Reception services

  • Invoice provided

Languages

  • English
  • Español

About the rooms

The accommodation has 150 rooms:

Bedroom

  • Alarm clock
  • Linen

General

  • Air conditioning
  • Interconnected room(s) available
  • Trash cans
  • Heating
  • Carpeted
  • Iron
  • Key card access
  • Smoke alarm

Accessibility

  • Roll-in shower
  • Hearing accessible
  • Entire unit wheelchair accessible
  • Entire unit located on ground floor
  • Adapted bath
  • Raised toilet
  • Shower chair
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Non-feather pillow
  • Feather pillow

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Toilet paper
  • Hairdryer
  • Shampoo
  • Toilet
  • Shower
  • Towels
  • Private bathroom
  • Bath

Media & Technology

  • TV
  • Telephone
  • Cable channels
  • Flat-screen TV

Physical distancing

  • Single-room air conditioning for guest accommodation

Cleanliness & disinfecting

  • Hand sanitiser

Kitchen

  • Coffee machine
  • Refrigerator
*Some services may only be available in specific rooms or upon request.

Restaurants

Chop House

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 21 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Important information

Optional fees

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other details

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector and a deadbolt lock
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.
Contact us