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About the property
Popularity



Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Asheville NC, United States of AmericaA stay at Four Points by Sheraton Asheville Downtown places you in the heart of Asheville, within a 15-minute walk of Harrah's Cherokee Center - Asheville and The Orange Peel. This hotel is 5.1 mi (8.2 km) from Biltmore Estate and 7.2 mi (11.6 km) from Asheville Outlets.
What’s nearby
- Asheville Masonic Temple - 0.1 km / 0.1 mi
- Center for Craft, Creativity and Design - 0.2 km / 0.1 mi
- Asheville Gem Mine - 0.2 km / 0.1 mi
- Black Mountain College Museum - 0.2 km / 0.1 mi
- Asheville Community Theatre - 0.2 km / 0.1 mi
- Thomas Wolfe Memorial - 0.3 km / 0.2 mi
Getting around
- (AVL) Asheville, Asheville Regional Airport, US - 18.07 km
- (GSP) Greenville, Greenville-Spartanburg International, US - 83.81 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Allergy-free room
- Heating
- Non-smoking throughout
- Designated smoking area
- Minimarket on site
- Pets allowed
- WiFi available in all areas
- Non-smoking rooms
- Facilities for disabled guests
- Lift
Safety & security
- Fire extinguishers
- Key access
- Smoke alarms
- Key card access
Activities
- Golf course (within 3 km)
- Fitness centre
Services
- Fax/photocopying
- ATM/cash machine on site
- 24-hour front desk
- Express check-in/check-out
- Vending machine (snacks)
- Vending machine (drinks)
- Meeting/banquet facilities
- Concierge service
- Dry cleaning
- Shared lounge/TV area
- Business centre
Safety features
- First aid kit available
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Restaurant
- Bar
- Wine/champagne
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Sun terrace
Parking
- Free parking
- Parking
- Private parking
- Accessible parking
- Parking on site
Pool and wellness
- Swimming pool
Reception services
- Invoice provided
Languages
- English
- Español
About the rooms
The accommodation has 150 rooms:
Bedroom
- Alarm clock
- Linen
General
- Air conditioning
- Interconnected room(s) available
- Trash cans
- Heating
- Carpeted
- Iron
- Key card access
- Smoke alarm
Accessibility
- Roll-in shower
- Hearing accessible
- Entire unit wheelchair accessible
- Entire unit located on ground floor
- Adapted bath
- Raised toilet
- Shower chair
- Toilet with grab rails
- Upper floors accessible by elevator
Services
- Wake up service/Alarm clock
- Wake-up service
Room Amenities
- Non-feather pillow
- Feather pillow
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Shower
- Towels
- Private bathroom
- Bath
Media & Technology
- TV
- Telephone
- Cable channels
- Flat-screen TV
Physical distancing
- Single-room air conditioning for guest accommodation
Cleanliness & disinfecting
- Hand sanitiser
Kitchen
- Coffee machine
- Refrigerator
Restaurants
Chop House
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 21 years old
Check-out
Checkout before 12:00Pets
Pets are allowed. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Special check-in instructions
Front desk staff will greet guests on arrival at the property.Important information
Optional fees
- Fee for buffet breakfast: approximately USD 16 for adults and USD 10 for children
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Other details
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector and a deadbolt lock
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).